• Maintain customer and install base records• Identify, investigate, and resolve data anomalies using problem solving, logic, and critical thinking skills to ensure complete and accurate data.• Research customer websites and/or healthcare facility databases for correct information.• Compile, clean, and analyze data from multiple sources to provide insights to management.

• Independently collect, mine, analyze, summarize, and disseminates all relevant internal, external, market, utilization, financial, quality, demographic, and additional relevant statistics to develop decision support and secondary market research analyses. Involves strong data manipulation, data management, and report writing abilities.• Respond to ad hoc requests, educate clients to ensure appropriate use of data, and research recommendations or applications in an efficient manner. • Partner with stakeholders to understand their business questions and present key findings to multiple audiences.• Develop market, demographic, competitive, product, service and facility feasibility, supply and demand, forecast modeling studies and resulting spreadsheets, reports, GIS graphics, and presentations.• Function independently as consultative support to regions, centralized business units, product, service, or market and business development and planning process.• Provide support in business planning, strategic planning, and system strategic initiatives.• Perform service line, site location, and demographic analyses, focusing primarily in secondary research.• Extensive daily use of the following programs: ArcGIS Business Analyst & Microsoft Office products.

• Researched and developed a market analysis and educational tool for a new and developing area within the solar industry that was used to educate current employees about existing trends and potential growth opportunities for the company.• Created a competitor analysis that highlighted potential obstacles and areas of potential partnerships with existing firms.• Identified segment trends and opportunities in which to capitalize with current product offerings.• Created multiple market forecasts that detailed potential earnings and investments.• Participated in a trade show to identify market trends; promoted Dow Corning products.

• Managed marketing campaigns, emails, and paper mail; created and designed new promotional material that was distributed to prospective clients.• Managed client records database and fostered relations with new clients.• Participated in various trade shows across the country promoting and educating consumers about products.