Ajay Bhatnagar Email and Phone Number

ResponsibilitiesManaging ATM & CDP Business points in the AreaEffectively handling Day to dayLogistics, Operations, route optimization & maintenanceIdentifying & managing risk factors during operations - Analyzing operations carried out with proper infrastructure, like manpower, vehicles, trunks, locks etc.Fleet Management Liaison with government bodies (RTO, Police and Local Municipal officials etc.)Manpower Management & Handling Employee Relations matters Provide efficient and effective Customer Service to achieve higher customer satisfaction levels. Effectively handle process related improvementsHiring, Managing and developing a proactive professional team Regular maintenance of vehicles & vehicle records - Regular check of vehicle fitness/insurance/RC Copy Conduct Regular Audits - Keeping close watch on process adherence & conduction surprise audits.Employee Engagement.Facilitating Audits by bank and third party appointed by banks Supervising Processing activities and adhere to processes to mitigate risk due to procedural faults. Effectively handle customer queries and develop customer relations for retail as well as corporate customer. Visit customers when inquires for new business are raised. Overlook entire gamut of CDP activities from pick up/ delivery to reports and EOD activities. Address grievances of staff pertaining to operation.

Last Mile, First Mile & Mid Mile Operations - Logistics

LM & FM Operation Logistics-SCM

Last Mile and First Mile Operations

*Team and Load Handling* New Manpower Alignment*Fleet Management*Cash Management*Inventory Audit