A high performing senior professional with a proven track record at the forefront of service delivery and operations. For the past +20 years, I've worked in the digital and broadcast sector alongside with some of the biggest media brands in the world. I excel at managing demanding KPIs and SLAs, leveraging ITIL best practice. My passion for generating next level results for clients has been central to my success. I'm a pragmatic problem solver with strong strategic focus, happy to get stuck in and find solutions within a fast-paced, matrix environment. I have led operational teams of up to 70 staff across 24/7 operational rota patterns and my natural aptitude for relationship building is a major strength. I communicate confidently at all levels and I capably respond to challenges, change and complexity.If you'd like to know more, don't hesitate to get in touch.
Listed skills include Broadcast Television, Vod, Digital Media, Broadcast Engineering, and 54 others.