Digital And Product Designer
Current• Actively taking part in all stages of the design process (including defining the product goal, research, ideation, design, implementation, testing and validation, and launch)• Working with developers to implement and improve designs. • Collaborating with Marketing, CRM, CRO, and Ecommerce to design material to help drive demand and new customer acquisition.- Achievements - • Lead the Quark blog redesign process that resulted in a 29% increase in sessions (YoY) by optimizing SEO and user experience.• Successfully redesigned the cabin selection process using research data (reducing cognitive load) which originally had a high abandonment rate. Prototype success confirmed with usability testing.• Refreshed an “Inventory & Pricing” page which decreased bounce rate by 68% and currently has one of the highest page values.• Owned and curated a new Design System through collaboration with external designers.