Identifies and develops relationships with partner companies looking to integrate with and leverage Best Buy’s capabilities.• Builds customized, end-to-end technology solutions for clients ranging from qualifying SMB to multibillion-dollar corporations• Works with key executives to assess needs in order to develop proposals and present adaptation solutions to meet client’s technology goals and desired outcome• Establishes and expands relationships with decision makers and executives in order to grow and solidify partnership between clients and Best Buy

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.Showcases industry expertise and knowledge including premium technology, custom work, and vendors.Offers consultative services which exceed client needs and build lasting relationships.Offers support and creative design decisions during projects that align with project goals, budgets, and sustainability among other factors.Attends job, project, and construction meetings with clients.Serves as the single point of contact for clients throughout the project and follows up with clients and third-party partners.Completes appointments in clients' homes or businesses in-store, over video, over the phone, or via chat.Manages a book of business through Customer Relationship Management (CRM), ensures post-sale follow-up, and builds relationships with specialists.

Outside sales to develop solutions that best meet clients end-to-end needs within the home. Possess extended knowledge and expertise of the products and services to provide exceptional sales services to clients. Create possibilities within the home to bring a wide array of project plans to completion. Serve as an advocate to the In-Home Advisor strategy. Build and foster relationships with the external marketplace to create new business and have awareness of resources. Drive the overallbusiness with sales and be accountable to prioritize with delivering quality results. Manage and retain client relationships for further business.

Oversee the day to day support of hardware and software user issues. Answer inbound technical support calls and emails. Act as the client's initial point of contact for technical issues. Troubleshooting of LAN/WAN connectivity issues. Aid in the support of the Time and Attendance Application. Provide accurate and timely logging of problems

Lead and manage team through a vision of world-class experience. Analyze profit+loss, margin, company scorecards, and reports to identify business. Make adjustments according to business trends. Ensure business growing successfully and employee engagement in-line. Drive customer service in a courteous, prompt, and efficient manner at all times. Ensure development of sales approach, solution is generated and provided for every client possible. Train employees on enhancement of sales. Motivate and coach on beneficial behaviors. Accountable for weekly schedules and labor management.

Assisted project manager of the 96th communications group with daily tasks. Oversaw operations.