End to End staffing and operations needs for North America regionManaging healthy P&L operation metrics and KPI Efficient Cost saving and utilization QoQ. Portfolio Management of Amercias region

Managing Partner end to end operations and relationship management.Vendor Management Office (VMO) governance model for effective coordination of internal and external supplier activities across Finance, IT, Facilities, and business process supplier landscape.Defined Procurement Model that plans supplier decisions much further ahead, across whole areas of spend rather than individual contracts, and ensures best alignment with our business strategies.Governance of Partner Management activities.Recruit, onboard, and enable strategic partners, value-added resellers, SI and managed services partners, alliance partners and lead partner program management.manage all phases of partner SOW, Invoices, Schedules along with Actuals, Cost Estimation and Forecast.

The following roles I play here:1) North America demand and Supply management 2) Managing 625 headcounts inclusive of FTE and Vendor resources 3) Vendor management with respect to hiring, staffing and deployment.4) Cost negotiation with Vendors for effective staffing and cost management 5) Margin and revenue improvement measures 6) Capacity planning hourly basis and Billing analysis 7) Competency management for AEM , UI and QA . 8) Fresher Hiring and deployment plan 9) Hiring/Staffing plan with Acquisition team 10) Business reviews with leadership and onshore team.11) Achieved Quarter on Quarter Revenue targets and staffing cost efficiency plan.

SAP Resource Management Lead The following roles which I performed here : Demand and Supply management across verticals for USIEntire SAP forecast with deployment and bench managementCampus hire and deployment Resource engagement for upscaling capabilities Contractor hiring management Cost of Deployment and margin improvement plans.Demand Supply Gap for SAP USI Managed a team of 6 resources managing Demand and supply . Billing Analysis and leadership dashboards . Campus engagement and management Staffing forecast and plan

The following activities detail the Job Summary:• Managing Staffing positions for entire Energy Portfolio and resource management headcount of 12000 + resources globally.• Handling a team of 10 resources dealing with resource management and recruitment.• Vendor management ,Lateral Hiring , Contract hiring & Campus Hiring • Operation management for COD improvement • Business Analysis, planning and development.• Acting as consultant for capability building and staffing • Business reviews , strategizing RFP and Cost optimization for BU• Cost Saved measures For Operations especially in Contract replacement • Campus Recruitment and placement • Employee connects and grievance handling • Branding requirements at WT level • Forecasting and budgeting for business requirements • Weekly reviews with Service line and practice leads • Competency development based on requirements forecasted • Collaborating with onsite and offshore Program managers for operational management, revenue & maintaining positive net add. • Talent development and Cross functional training initiatives• Special Initiative for Captive and non-captive hiring like especially abled hiring, improvement on gender diversity, Women leadership employment and rural hiring.

Managing 4000+ resources across Australia and New Zealand geography, single handedly.• Skill & Talent management.• Sourcing internal profiles with IT skills.• New Joiners induction ,Attrition and retention management• Contract hiring and onboarding• Campus Hiring and administration• Data management and analytics• Employee engagement and business reviews • Continuous process improvements for staffing and resourcing.• Daily employee connects 30 1-0-1 and grievance handling• Performance management & Upskilling of resources• Maintained SLA and Operations metrics • Process improvement and Coaching Initiatives • Successfully got 30 FTE Deal for contracting operations with successful transition • Successfully transitioned the entire new deal to go live in one month timeline with early billing• Participated in business and Client meets for business opportunities selling resourcing as new business line.

•Replenishing, managing, tracking and utilizing the resources of the company to the optimum level.•Interacting with the Business Groups and understanding their resource needs, planning and forecasting the future requests, deciding on the different sourcing channels. •Designed and developed organization-wide Workforce Planning Framework and Templates factoring in cost levers like De-layering, Internal Churn and reskilling to aid healthy cost margins•Business Planning ,Liaised between Business leads and enabling functions for domestic and international delivery centers to improve on accuracy of talent requirements forecast•Re-aligned recruitment and resource deployment strategies to match dynamic nature of business expansion .Custodian of the company's talent pool, tracking skills, managing & utilizing resources and utilization.•Developed a framework in partnership with Business HR which aimed at proactive deployment of 100% talent impacted by Ramp downs. •Interface between the Delivery groups and other Service groups.•Providing transfers and internal job postings to resources on requirement and availability. Preparing monthly reports for better planning and execution . •Campus hiring & recruitment for all levels.•Handling and analyzing huge data with strong analytical approach to answer business questions with expertise. Designing, structuring and delivering client reports and presentations, which are appropriate to the characteristics or needs of the audience, proficiency with presentation on PowerPoint. Succession planning for associates to churn them for better opportunities •Collaboration with Talent development team to upskill and then accordingly deploy them with better opportunities. Gross margin improvement through de-layering and churning high cost resources to high billing projects.Undertaken special initiatives projects in diversity inclusion to provide them opportunities (Women employment, LGBT, specially abled , Maternity cases ).

• Business Analyst (31st Aug 2009 – 1st Sep 2010) – Customer Neilson  Subject matter expert for Retail business  Consulting Solutions for Client retailers with Data analysis and better sales strategies Preparing presentations for customers  SLA and SOP creation & maintenance as per client expectation  Created templates and Auto mailers for faster response for similar queries