Human Resource Management System | Workforce Management System | SaaS Web Product | Agile Development• Responsible for test strategies and test automation for SaaS based Human Capital Management (HCM) and Workforce Management System (WFM) for cloud-based web application in agile development.• Collaborated with Product Owners and Development team in estimation, prioritization and refinement of new business requirement for enhancing product (Like Compliances, Time keeping, Accruals, Performance reviews, Government Forms etc).• Mentored 25+ new hires and team members by providing assistance on any technical or process related challenges.• Contributed to web automation framework by adding 150+ new step definitions and Page Object Model (POM) class files.• Provided business insights for analysing scope and impacted areas which lead to system design changes in early stages of development.• Conducted a data-driven analysis on backend jobs which contributed to optimization of nightly jobs by 40%.• Conducted Scrum ceremonies & Root cause analysis (RCA) for defect prevention. Created new processes, checklists and guidelines which helped in defects reduction by 60%.• Collaborated on GenAI implementation for reducing ETAs for client onboarding.

• Automated 1000+ UI and API test scripts which reduced manual efforts by 70%.• Automated smoke test suites for testing different production environments after hotfix and release deployments or production split.• Created Jenkins pipeline jobs for Regression and Smoke suites execution.• Reported and prioritized bugs based on severity of functionality.• Developed dashboards for exception and application performance monitoring on Kibana and Datadog.

• Prepared Test Plans, Test Cases for carrying out Functional Testing and System Testing at various stages of implementation.• Handled core modules testing during System Integration test (SIT) and User Acceptance test (UAT) stages during new release deployment.• Tracking critical defects to closure. Provided demos to stakeholders to incorporate feedback in early stage of development.

Health & Welfare benefits (US) | Third Party web & desktop administrative tool development | Waterfall Model• Responsible for successful implementation of client requirements for web and desktop applications in Health & Welfare benefits (US).• Coordinating with Delivery Managers & stakeholders in establishing a smooth communication channel to discuss effective project timelines.• Fully automated common areas across different client implementations which helped in reduction of manual efforts by 20%.

• Prepared documents like Work breakdown structure, Bug status reports, Weekly & Monthly work projections, Test Plans, Test Cases and procedures for carrying out Functional Testing and System Testing at various stages of implementation.• Prepared Standard Operating Procedures (SOP) for any module implementation.• Involved in POC of automation. Designed Hybrid Automation Framework using Selenium, TestNG, Maven, Log4J with snapshot.

• Prepared Test Plans, Test Cases for carrying out Functional Testing and System Testing at various stages of implementation.• Provided process improvement idea based on greybox approach which helped in reduction of manual efforts by 90% for a sub module.