Ajith Kumar Email & Phone Number

Dubai, Ae

United Arab Emirates

Responsible for the business development of Field Engineering, Customer Programs, and TESS Services for the strategic Middle East and India customer base.

Nov Qfz Llc, Doha, Qatar

- Established the company in 2021.- Facilitated cross-functional initiatives of multiple business segments through management and staff to achieve business goals for bottom-line profits.- Improved customer engagement and experience

Nov Products Me Fze, Dubai, Uae

- Revitalized existing operational strategies that boosted overall efficiency by 56% resulting in 12% increase in annual revenue and 27% in profits.- Improved turnaround time for infield-recert projects by 20% through process redesign- Championed digital transformation initiative, yielding an increase in 28% SLA compliance and 12% OTD.- Created dashboard of KPIs driving performance reducing reporting by 20%- Reduced financial inconsistencies while assessing and verifying billing invoices and revenue postings to the P&L- Implemented Technical Workforce Development Program to promote ICV

National Oilwell Varco, Dubai, Uae

- Overhauled management structure and culture during significant restructuring and change management actions, which helped restore company's market growth, and eliminated inefficiencies. - Attracted and retained 70+ highly skilled employees to achieve 75% improvement in productivity via effective training, performance management and goal setting.- Managed daily operations of regional Service and Technical Support group, orchestrating forward-thinking strategies to accomplish profit and expansion goals.- Drove Process Excellence initiatives resulting in quality improvement and reducing operational risk by 80%

Nov Almansoori Services Llc, Abu Dhabi, Uae

- Responsible for 25 Direct Employees covering mainly Abu Dhabi operations and supporting the legacy Varco requirements for Middle East and North Africa. - Pioneered the first SLA for ADNOC which is now its 15th year of operation.- Reduced lost sales opportunities for Field Engineering Projects through local procurement and production.

Nov Almansoori Services Llc, Abu Dhabi, Uae

- First Technical Support Engineer for NOV in MENA- Render prompt and proficient technical assistance to customer enquiries - Collaborate with product line managers for the resolution of product related issues- Remain fully informed on equipment improvements, upgrades, and recent operational challenges

Nov Almansoori Services Llc, Abu Dhabi, Uae

- Manage turnkey, installation and repair projects to achieve project goals with meeting technical, delivery and budgetary expectations- Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of Varco Legacy products- Perform field upgrades of software and hardware and train customers on how to properly operate the system- Conduct field operational analysis, make improvement recommendations and conduct retrofit management to assist in the development of products- Participate in product design reviews through analyzing events, preparing review packages and recommending solutions

Bachelor Of Engineering (B.E.), Electronics And Instrumentation

Pre-Degree, College/University Preparatory And Advanced High School/Secondary Diploma Program, Pre-Degree

Sslc, High School/Secondary Certificate Programs

Cbse, High School/Secondary Certificate Programs