Ajith Kumar R Email & Phone Number

Aspiring to advance my career in a dynamic and performance-oriented organization, where my ambition and hardworking nature can contribute to both personal growth and the achievement of organizational goals. Eager to take on challenges that push my potential and earn the trust and confidence of the management.Responsibilities: Regularly monitoring Database Servers and SQL server instances. Involved in database up-grade and migration activities. Responsible for configuring, monitoring and troubleshooting DB mirroring, Replication and Log Shipping. Prepare operation manual, technical documents and reports. Installation of the SQL servers and patching activities. Troubleshooting High CPU & High Memory Usage query’s Backup and recovery. Handled SQL Patching activities on SQL 2019, 2016, 2014 and 2012 Servers.  Managed 20+ Customers on rotational shift basis to resolve issues and errors on the servers.  Attended On-Calls and various activities (Patching, decommission, Migration, Storage issue, etc..,) with clients to resolve the issues.  Accept and create tickets such as service requests, incidents, change requests and problem tickets and complete them within SLA. Ticketing tool is Service Now, JIRA, MWatch, Delenia and Fresh service. Troubleshooting and resolving database problems.