Audrey Lewis Email & Phone Number

Atlanta, Ga, Us

Solutioning for success.

Atlanta, Ga, Us

Providing daily workflow solutions for revenue and customer facing roles.

Atlanta, Ga, Us

• Problem solving is the name of the game -- Let's get nerdy! • Operations and Admin advocate: I live for being the direct connection for admins and ops users, let me help YOU empower your team like a pro#datadriven #alltheautomation #configurationpuzzles #muchefficiency

Atlanta, Ga, Us

• Specialty in SFDC integrations• Formatted reporting & process strategy• Platform automation - design and troubleshooting

Atlanta, Ga, Us

Technology Operations• Overseeing major overhaul of firm technology: purchasing & deploying hardware, installing new software packages, ensuring company regulatory and branded settings requirements • Researching and executing software deployment: attending demos, beta testing, garnering feedback, leading employee trainings, scheduling full roll-outs• Collaborating inter departmentally to prioritize wants and needs into actionable projects and deliverables • Liaison between outside technology vendors and internal operations• Training employees on new software and processes• Onboarding new employees into firm systems • Troubleshooting PC's and software as first-line support Salesforce Admin-in-Training• Building business processes using Process Composer plug-in for Salesforce • Implementing software platforms into Salesforce Instance• Modifying user permissions and accounts as necessary Special Teams & Projects• Cyber Security Team - assisting in research and application discovery focused on combating cyber security threats• Implemented TimeTrade software deployment in Agile Team - currently in initial client-facing beta testing mode Summer 2018• Led Office Revitalization Project Summer 2018 - general office operations project including technology recycling in addition to my organizing of a significant donation of retired PC's being donated to a Georgia based mentor building a computer lab to teach underprivileged youth how to build code

Atlanta, Ga, Us

Salesforce Administration• Salesforce Administrator in Training• Creating, modifying, and maintaining business processes • Collaborating to garner feedback on SalesForce business processes, dashboards, & reportsTechnology Implementation• Leading IT asset management including hardware and software inventory• Conducting and compiling application/software discovery & research • Presenting and scheduling new application/software demo's across various departments and functionsAGILE Team Coordination• Assists the SCRUM master in leading interdepartmental project management team meetings • Drives communication to team members: follows up on meeting requirements, creates presentations for peers & leadership, & responsible for general cross departmental project coordination & organizationWorkshop & Special Events Coordination• Planning logistics such as catering, media A/V equipment, and room set-ups• Confirming client and prospect RSVPs • Handling day-of execution of events and client check-insSpecial Projects & Team Affiliations: • Building The Brand Internally - initiative to strategically enhance company culture & deliver on our brand promise for employees • Fun Team Member - Committee focusing on planning fun events and activities not related to everyday work & building community among colleagues

Atlanta, Ga, Us

Human Resources• Filed and submitted employee onboarding and other human resource documentation• Led phone screens and initial in-person person first round interviews• Researched and presented candidate tracking and talent acquisition software packagesGeneral Operations & Technology• Assistant to SCRUM master• Salesforce back up - primarily creating reports and dashboards in Salesforce Classic• Prospects and client workshop logistics coordinator

Athens, Georgia, Us

• Built webinar content for local government Board of Zoning Appeals members• Collaborated with multiple stakeholders, internally and externally, to create and support learning objectives that fit into the larger course and institute requirements• Designed detailed materials and supporting resource documentation implementing organizational brand standards• Assisted in collaborative exercises such as designing the Certified Chief Information Officer program and branding efforts for a new rural health program aimed at supporting rural hospitals

Cupertino, California, Us

• Managed general store operations through coordinating various calendars, ordering materials, contributing to leadership initiatives, and overall workflow for over 70 people as well as supporting a 6-person management team• Oversaw multiple budgets and ensured accurate expense report filing • Responsible for preparing special events, presentations, and regular communication and reports for multiple levels of corporate management• Lead new employee onboarding by assisting in initial interviews, ensuring hiring requirement fulfillment and employee training completion• Spearheaded facilities management and company standards, served as primary liaison between vendors and local Apple entity completing service or deliveries in store, and prioritizing work orders and evaluating/approving completed work orders• Oversaw all administrative support duties in store including answering emails, responsible for discussing plans and progress via phone to community members• Trained in communicating complex, technical, and/or legal information into common understandable language and consumable texts

Cupertino, California, Us

- communicated the value of the product features- represented and encouraged support of company brand standards - connected with clients to discover wants, needs, and priorities to ensure excellent customer service- educated customers by converting complex technical terminology into common language

Us

Master Of Public Administration (Mpa), Public Administration

B.A. History, American History (United States)