With over four years at Segra as a Network Analyst, I excel in delivering advanced network security solutions using technologies like VeloCloud SDWAN, Cisco, and Alcatel-Lucent, showcasing my proficiency in enterprise network deployment and troubleshooting to boost client connectivity, productivity, and security. My technical acumen is backed by certifications such as Fortinet’s NSE 1-4 and relevant security certifications, underlining my expertise in network analysis.Parallel to my tech career, I've successfully managed a Dairy Queen franchise since 2011, applying sharp business acumen to surpass revenue goals and elevate customer service, evidenced by a consistent 20% yearly increase in sales and a ranking among the top franchises. My dual expertise in network security and business management drives my commitment to fostering the growth of both Segra, aiming to generate significant value and lasting impact within the organizations I work with.