Aj Whitney Email & Phone Number

Atlanta, Georgia, United States

Led multi team project to modernize application deployment and scaling in AWS and GCP, leveraging technologies such as Kubernetes, ALBs, and Lambdas.Led the implementation and training of Cloudability, a cloud cost tracking application, to report and escalate cost anomalies to company leadership, improving budget alignment, visibility, and accountability across Engineering and Finance.Migrated Atlassian JIRA and Confluence from self-hosted to cloud versions, navigating complex regulatory and security requirements.

Greater Atlanta Area

Managed telecommunication carrier partnerships, new carrier provisioning, customer onboarding, and infrastructure improvement efforts for Pindrop’s Carrier Platform.Audited billing data for large telco carrier partner and automated the parsing of thousands of call records per day, leading to the successful recovery of over $1.7M in billing errors through a yearlong escalation and remediation process.

Greater Atlanta Area

Facilitated agile software development by managing on-prem and cloud resources and CI/CD pipeline using Chef and Jenkins, ensuring optimal performance and availability.Owned evidence collection and remediation processes for PCI audit and vendor review cycles in coordination with Security team.Implemented single sign-on using Okta, managing employee communications and streamlining identity / access management of all cloud applications.Delivered fast and effective break/fix and incident response, minimizing downtime and ensuring customer satisfaction.

Greater Atlanta Area

Planned and prepared infrastructure for two office moves, ensuring day 1 readiness of facilities and IT systems (physical access controls, internet circuits, Wi-Fi, VPN tunnels, phones / PBX)Implemented MDM program for company laptops using Active Directory and JAMFDesigned, secured, and maintained company network and VPN services for 250+ employees. Established and supported secure B2B VPN links for CS team to support end customers.

Greater Atlanta Area

Oversaw IT support for 100 users across two offices, managing local staff and Mac/PC systems.Implemented and maintained technology stack for creative professionals, including network storage, printers, digital signage, and backup systems.Administered web hosting for client websites using WordPress, AWS, and Rackspace.Maintained on-site VMware ESXi virtual environment for VDI and web development test environments.

Greater Atlanta Area

Atlanta, Ga

Duties included imaging desktops and laptops for employees, diagnosing problems, data encryption, and data recovery.