Akanksha Dave Email & Phone Number

Senior business and technology consultant/analyst with 16+ years of work experience in Health Insurance Domain in varied IT & process roles, with great success in delivering on large scale IT, digital & green field Start-up projects. Collaborated closely with senior management to drive strategy through assessments & recommendations based on automation, development and implementation of new processes.- Exposure to entire software development life cycle (AS-IS TO-BE mapping, GAP Analysis, Business Analysis, Process Re-engineering, Product development & Implementation). Experience in extensive market research, new idea generation and vendor evaluation. Successfully executed many process improvement and knowledge management initiatives and received performance based awards for various value added initiatives- Management graduate from S.P. Jain Institute of Management and Research (SPJIMR) with majors in Systems Management- Six Sigma Green Belt Certified- Trained in Leadership program from Indian School of Business (ISB), 2018- Specialties: - Requirements elicitation techniques, requirements gathering, analysis, documentation, Management and communication- Expertise in creating requirements artifacts like Scope statements, High level requirements document, BRD, Use Case documents, Non functional requirements document, Data elements, Business Rules and process documents.- Tools & techniques: Six Sigma Green Belt, BPMN, UML, Caliber RM, StarTeam, Enterprise Architect (EA), Rational Rose, MS Visio, Share Point, paugh martix analysis, UX, Figma- RFP roll out and evaluation- Vendor Management- Business Case- Change Management- Process Improvement and process re-engineering- Driving Business Excellence Initiatives - Market Research, Benchmarking, Innovation, Driving Strategic InitiativesHealthcare & Insurance Domain: Benefits ManagementClaims, PharmacyMember ManagementProvider ManagementPremium BillingHealth care trends(ACO,HBE/HIX, Mobile Health PHR, EHR, BI, HIE etc)Health & Wellness managementPolicy AdministrationNew business sales & service applicationsProduct launchesUnderwritingEndorsementsCustomer Service (CRM)Grievance ManagementRenewal,PortabilityFinance & accountingRe-insuranceMedicaid Management Information System(MMIS)EDS Metavance DXC Integral TCS Bancs