💻 Rahim Khan Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

- Responsible for creating a roadmap and tech stack for developing Social Media Bot to reduce Time and cost savings of Brands by 28%- Successfully built Bot for WhatsApp, Facebook, Twitter, Email, and Shopify which results in 90% faster responses and a 20% increase in lead generation- Facilitate Strategic thinking and encourage to plan ahead for Bot Development- Assisted team in selecting Open Source and paid Product for faster Time to Market- Implemented Iterative Development and built on feedback from Stake Holder and Clients

Mumbai, Maharashtra, India

- Architecting Social Media Integration and Social Media Agnostic Bot at UnoLigo- Responsible for Product design and development, research on Social Media Integration and improve the overall product suite- Advocated Agile process by conducting Sprint Planning, Grooming, Review, and RetroSpective- Improved Code Quality by implementing with Code Review which reduces bugs by 30%- Responsible for Uptime and Observability of Overall Applications- Involve in the hiring process for the tech team with Onboarding and training of new Hire

- Architect Social Media Integration like Twitter, Facebook, Instagram, WhatsApp etc..- Responsible for Product design and development, research on Social Media Integration and improve the overall product suite- Broken Monolith Django App into a micro-service module which increases performance and faster development- Improved FrontEnd Code and Increased performance and reduced latency with the help Client Side and Server Side Caching- Developed Common Code which resulted in Quicker Social Media Integration from 2-4 Weeks to 2-3 days- Designed Database and Tuned into for High performance- Restructured and managed team of Python and FrontEnd Developer to Optimize the team utilization and achieve product and clients goal

- Reduced double-booking to improve Booking Experience helped to achieve a 15% reduction in Bad Transaction- Collaboration with other Core Team to Integrated and Complete the full feature development- Enhanced the plug and play of the code base to reduce integration and deployment time- Promoted code quality and reusability to improve the development time in the legacy project

Mumbai, Maharashtra, India

- Used the Open Source Tools and Libraries with a mix of the closed source to build the next Gen product for the Customer Experience Team and Payments at Book My Show- Learn and Practice Agile Methodologies- Implemented 12 factor App principles with the use of Docker containers, Atlassian Suite and git-flow- Groomed and Trained the Team to promote collaboration to high quality- Contribute to Internal Tech talks

- Built full-stack show cancellation module to automate show cancellation resulting turn around time from weeks to hours- Worked on an in-house customer interaction management tool for our customer support agents that reduced their call handling time by 20%- Implemented Rule Engine for the contextual flow of feature prioritization and automation to promote quick decision making

- Heavily used Workflow to streamline the various business processes at TPG Axon- Designed and Developed an iOS application to bring a complex realtime report on the hand of Trader and Operation Team

Mumbai Area, India