Customer Service Assistant - Platforms
CurrentResponsible for overseeing the safe arrival and departure of trains at Crewe Station. I achieve this by proactively following the rules set out in the rulebook, to keep me and everyone at the station safe. At such a busy station, clear communication is essential. To ensure I am always understood by colleagues and customers, I communicate concisely and professionally. Each day I aim to raise the bar by working efficiently and seeking out any room for improvement. This attitude allows me to always be vigilant and encapsulates the principles of Avanti West Coast.