Akia Mitchell Email & Phone Number

Raleigh, North Carolina, United States

I complete the full cycle of accounts payable functions for approximately 200 Homeowners Associations. Imake sure the Community Managers submit all invoices in a timely manner for processing and payment.I process and remit payment for all invoices for each HOA that is managed by the company. I makesure the invoices are coded with the correct general ledger codes to ensure proper journal reconciliation.I maintain strong relationships with the vendors that are used by HOAs to ensure that they are paidproperly and on-time for their work. I make sure the vendor information is updated and correct to ensurethat there are no interruptions for vendor payments. I pay all invoices using 3 methods: printed checks,virtual credit cards and adjustments. I remit payment for about 600 invoices per week. I compile reportsto make sure there are no delays with vendor payments. I also assist the Community Managers by settingcertain utility and insurance accounts on automatic draft. This minimizes the risk of an insurance or utilitypayment falling through the cracks. I also assist by making sure the financials for each community areup-to-date so that the managers can make sure the HOAs are within their budgets at all times.

Durham, North Carolina, United States

I am a Security Officer/Shift Supervisor at a printing warehouse for this private security firm. I supervisetwo Security Officers at my assigned facility, and I have several responsibilities at my assigned warehouse. Some of my responsibilities include: completing a daily building inspection report, accounting for all required equipment (radios, tablets, cell phones, etc.), making sure the warehouse employees follow the required dress code, conducting continuous patrols of the building via foot and by monitoring CCTV cameras, responding to and completely handling all medical emergencies, completing all reports when necessary (medical emergencies, property damage, suspicious individuals, etc.), completing disciplinary action(s) and/or terminations when necessary for my Officers and for any of the warehouse employees and making sure the building is safe and secure in every way at all times.

Louisburg, North Carolina, United States

I assisted buyer and seller clients with home sales and home purchases as requested. I received leadsfrom my Broker-InCharge, and I followed up on those leads to assist those customers in any way I could. I wrote Offer to Purchase contracts for clients who were looking to make offers on homes that they intended to purchase, and I created listing presentations for clients who were looking to sell their homes to potential buyers. I also assisted clients with finding rental homes when they were unable to purchase homes.

Raleigh, North Carolina, United States

I worked as a Zillow Flex Agent where I received buyer client leads directly from Zillow. I would take thoseclients to view homes based on their preferences, and if the client wished to purchase a home I wouldassist them throughout that process. I also marketed Zillow products to my clients, including Zillow HomeLoans. I made sure my clients fully understood the process of purchasing a home, and I assisted themwith finding a home that would suit their needs.

Tempe, Arizona, United States

I managed a book of business that included approximately 30,000 brick-and-mortar restaurants andvirtual kitchens on the DoorDash platform. I resolved all technical issues that each restaurant had onthe platform, and I responded to all their concerns in a timely manner. I maintained pivot tables thathoused customer feedback for each restaurant to make sure they were performing satisfactorily. I alsomaintained the financial and tax records for each restaurant in my book of business. I had daily meetingsand presentations with each of my clients to ensure that their business needs were addressed for theircontinued success on the platform.

Chandler, Arizona, United States

I worked in the non-fraud department to process debit card claims. My job was to collect the requiredinformation to process debit card disputes for Wells Fargo customers. Once that information wascollected, I would either refund the customer’s money, or I would decline the claim due to it not fallingwithin the bank’s criteria for a refund. As a Loan Documentation Specialist, I processed car titles for repossessed vehicles. My job was to make those titles marketable for the vehicles to be resold at auction. I also was responsible for making sure the auction houses received those marketable titles prior to the vehicles being resold.

Chandler, Arizona, United States

I managed 401k plans for approximately 2,000 different companies. Some of my responsibilities included:increasing/decreasing contribution percentages, answering questions regarding each companies plan,issuing loans when allowed by the company’s plan, processing paperwork and transactions for hardshipwithdrawals when allowed by the company’s plan, processing spousal consent forms for distributionswhen required and managing 401k contributions for participants who chose to invest those contributionsin stocks, mutual funds and/or target-date funds.

Raleigh, North Carolina, United States

I was responsible for delivering prescriptions/specialty medications, medical supplies, legal documents,paint, construction supplies, blood and medical lab specimens to and from various places in NorthCarolina, South Carolina and Virginia. I also made sure all required paperwork was completed for each delivery and submitted to the correct people and places.

Raleigh, North Carolina, United States

As an Accounting Administrator, I handled all of the accounts receivable and all of the accounts payablefor all 214 Homeowners Associations that were managed by the firm. Some of my responsibilities included: processing payments received from homeowners for their HOA dues, scanning checks received into the system, updating payment accounts to reflect the payments received for HOA dues, sending collection notices to homeowners who were delinquent with their HOA dues, general ledger accounting for all the HOAs, account reconciliation for the HOAs and for the homeowners, billing and invoicing for the vendors and contractors that serviced the HOAs, printing paper checks to send to the vendors and contractors as payment from the HOAs for services rendered, maintaining databases in the accounting software regarding all payments to and from the HOAs and general bookkeeping for all of the HOAs. As an Assistant Community Manager, I worked on-site at an 1100 home community in Durham, NC. My job was to check for violations of the restrictive covenants and send notices for corrections regarding those violations. I also assisted the HOA board with all meetings and due process hearings regarding community violations. Lastly, I made sure the HOA board received all architectural modification requests, leases and all other required documentation from homeowners in a timely manner.

Raleigh, North Carolina, United States

I managed a team of approximately 60 Security Officers and Shift Supervisors at over 30 sites throughout North Carolina. Some of my responsibilities included: conducting interviews for potential new hires, assisting with the completion of new hire paperwork, prospecting and cold calling potential new clientele, writing contracts for newly acquired clientele, completing disciplinary action(s) and terminations for any staff when necessary, conducting monthly meetings with all clientele to make sure my staff and I were meeting their needs, managing the fleet of patrol vehicles that were owned and utilized by the company, ordering equipment and uniforms as necessary for all staff and budgeting and managing fiscal reports to make sure the company was profitable.

Raleigh, North Carolina, United States

As an Assistant Account Manager, I managed approximately 180 Security Officers and Shift Supervisors at Duke University and Duke’s medical facilities. I conducted interviews for potential new hires, I ordered all uniforms and supplies for all staff, I completed weekly payroll and scheduling for all staff, I monitored each post to make sure that they were fully staffed at all times, I completed disciplinary counseling and terminations for all staff when necessary, I conducted weekly meetings with the Duke University Police Department and the Duke higher-ups to ensure that my staff was meeting their needs and I managed every aspect of our $2,000,000 contract with Duke and their affiliates.