Akilah Spence Email & Phone Number

Whitby, On, Ca

Uxbridge, Ontario, Canada

Ajax, Ontario, Canada

Markham, Ontario, Canada

Toronto, Ontario, Canada

Ajax, Ontario, Canada

Markham, Ontario, Canada

• Improved leadership and collaboration skills by acting as the project lead for internal and client-facing projects• Developed project management skills by managing the internal workflow and collaboration for 3 projects• Developed social media management skills by leading out in content creation planning for 5 months’ worth of content

Toronto, Ontario, Canada

• Improved written communication skills by writing 4 blog posts• Strengthened prospecting skills through weekly sales training and put together a prospecting plan• Collaborated with coworkers to formulate a content plan for the company

Ajax, Ontario, Canada

• Functioned with precision and conciseness when interacting with customers on a daily basis• Demonstrated interpersonal skills during customer interactions by being attentive and responsive to their needs• Developed detail orientation through ensuring products are displayed neatly and strategically• Maintained high levels of composure during peak hours, conflicts and high demanding situations• Managed time efficiently by utilizing systems to prioritize various tasks based on level of importance• Exhibited cultural awareness when dealing with customers by considering their differences in needs and expectations

Whitby, Ontario, Canada

• Interacted with approximately 25 customers a day demonstrating problem solving and upselling skills• Ability to retain large amounts of information – Customer orders, recipes, store regulations• Developed multitasking skills after having dealt with in-store and Uber Eats orders, and working the register• Collaborated with coworkers to create a positive customer experience demonstrating interpersonal skills• Deescalated conflicts with dissatisfied customers by analyzing needs and developing a new solution

Whitby, Ontario, Canada

• Coached 10 students once per week to develop their dance skills by identifying their strengths and areas for improvement as well as provide feedback• Provided feedback to parents to improve student’s performance• Set 2 to 3 goals for students to achieve each week and helped them complete said goals• Developed project management skills through creating dance routines and class outlines to execute weekly• Managed stakeholder’s expectations by appeasing and working with the children and their parents

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, 4.01

High School Diploma