Akriti Y. Email & Phone Number

Toronto, On, Ca

Kitchener, Ontario, Canada

- Coordinated and managed cross-functional teams, overseeing 5 to 10 meetings per week, including agenda development, minute taking, material dissemination/artifacts, and follow-up tasks.- Facilitated efficient project execution by organizing and maintaining comprehensive project documentation, such as project schedules, action plans, and deliverables, fostering seamless collaboration among team members.- Supported 8 working groups by diligently tracking and reporting project progress, proactively identifying and managing risks, and effectively resolving issues on the Asana project management platform.- Effectively communicated project plans, status updates, progress, issues, and changes to 5+ stakeholders and teams, including PMO, Legal, Development, QA, and others, ensuring active engagement throughout the project lifecycle.

Kitchener, Ontario, Canada

- Conducted data mapping on Excel to support data integration and User Acceptance Testing (UAT) for over 10 healthcare sites, effectively communicating identified bugs and suggested improvements through Asana.- Developed and designed more than 5 one-page guides tailored for internal and external use, including Central Intakes, Hospitals, Specialist clinics, and the General Public. Translated complex business requirements and technical information into user-friendly, non-technical terms.- Played a crucial role in supporting 2 integration projects for eReferrals, serving over 250 primary care physicians. Analyzed business requirement documents and created user workflows using Miro, ensuring seamless user experiences and efficient system utilization.

Kitchener, Ontario, Canada

- Conducted user research, usability testing, and user interviews to gather valuable insights into user needs and preferences, leveraging data to inform design decisions.- Standardized existing mock-ups as "Lucy Modern" apps and tested various versions of Lucy as it transitioned into a microservices-based architecture.- Created visually appealing wireframes, prototypes, and user flows to communicate design concepts and facilitate feedback collection from stakeholders effectively.

Mississauga, Ontario, Canada

- Demonstrated exceptional leadership and organizational skills, achieving 1st place nationwide for processing over 150 online orders daily. Collaborated with and unified a team of 40 members through the implementation of a robust organizational structure.- Successfully increased personal sales by 40% on a weekly basis, elevating sales from $10,000 to $14,000. Achieved this growth through self-motivation, proactive acquisition of product knowledge, and nurturing strong team relationships to deliver exceptional sales services.- Trained and mentored 10 new employees in alignment with corporate policies and customer service skills. Oversaw the onboarding process, providing guidance and mentorship, resulting in continuous sales averages of $2000 per 8-hour shift for new team members.

Bachelor Of Applied Science - Basc, Applied Health Information Science

Bachelor Of Science - Bs, Biomedical Sciences, General