High performance Business and IT professional with increasing management responsibilities and 25+ years of experience:- Driven: selling valuable complex Enterprise Software solutions to customers leveraging challenger and solution selling approach- Trusted: banking processes, CX, CRM, DEX, LowCode and AI- Trusted: building long-term well established relationships with Enterprise Customer’s C-level key decision makers- Authentic: leader and manager of Teams- Authentic: managing Alliances' relationships- Business acumen aligning IT to LOB and perform complex analysis of business structure and processesSpecialities:- Enterprise customers in FSI, Energy, Utility and Government market- Strong knowledge of Banking and Insurance processes, CRM, Customer + Employee Experience, LowCode- Startup of company and new business line- Business Development, Sales and PreSales Management, Product Management, Technical Manager, Market Expansion, Communications, Team Building- Management of human and financial resources, time, profit and loss control* CRM, Marketing, Sales Automation, Customer Service, Case Management & Robotics, LowCode* Banking, Payments, Onboarding, Know Your Customer, AML, Fraud Management* IT Service Governance (ITIL processes, Novell, HP, CA, ServiceNow)* Security Governance (PCI, SIEM, IAM, RSA, McAfee, TrendMicro, Novell, nCircle, CyberArk)* Application Performance Management (AppDynamics, Compuware dynaTrace, CA Wily, BMC EUEM, HP BAC),* Application Lyfecycle Management (Cast, Serena).* Finance Business Applications and Enterprise-wide Architecture projects
Listed skills include Pre Sales, Enterprise Software, Solution Selling, Itil, and 28 others.