Alan Cooper is a Technical Training Specialist and Customer Solutions Consultant - Hosted Voice and Unified Communications at B-Lynk, LLC. He possess expertise in training, employee training, leadership development, training delivery, instructor led training and 34 more skills. Colleagues describe him as "I worked with Alan on the Sprint/Radio Shack merger over a 5 months period of time. This consisted of classroom training for new hires, incumbent and cross-over employees, each presenting with various years of service and competencies. From our two weeks of train-the-trainer to being deployed in the field, Alan shared with me his acumen in delivering to such a diverse base of trainees. Working out of the Bensalem, PA location Alan showed his ability to focus on the desired outcomes for appropriate customer interaction and the necessary familiarity with both the equipment and systems that run a customers service. I also enjoyed his health conscious perspective that provided energy for some long enduring sessions. Alan brings a customer-centric perspective to an otherwise complicated consumer service valued environment. Alan, edit as you see fit. Ronald" and "Alan is a dynamic speaker who approaches his work with integrity, passion and commitment. Alan consistently delivered quality training sessions resulting in solid basis points lifts. Alan is a self motivator who takes the initiative to step "outside of the box" and explore new and unique approaches to drive sales. I am confident that with Alan’s professional ability, results proven approach and self-motivated work ethic that he would be a quality candidate for any position he found interest in."