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Alan Doherty Email & Phone Number
Software Developer
at
Verify Technologies
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Software Developer
Location
Limerick, County Limerick, Ireland
Company size
Who is Alan Doherty? Overview
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Quick answer
Alan Doherty is listed as Software Developer at Verify Technologies, a company with 3 employees, based in Limerick, County Limerick, Ireland. AeroLeads shows a matched LinkedIn profile for Alan Doherty.
Alan Doherty previously worked as Lead Client Support Representative at Teckro and Client Support Representative at Teckro. Alan Doherty holds Full-Stack Diploma In Software Development, Software Development from Code Institute.
Company email context
Email format at Verify Technologies
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Verify Technologies
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Profile bio
About Alan Doherty
Client Services Team Lead working towards simplifying and modernizing clinical research at Teckro. My experience includes 5+ years of customer support and client management in fast-paced, ever-changing work environments particularly within growing tech start-ups.Graduated with a Bachelor in Business Studies degree from Kemmy Business School in the University of Limerick. Earned a Full Stack Software Development diploma from the Code Institute.Mainly focused on maintaining high levels of support for all platform users as well as continually improving processes and streamlining operations within my team. I also enjoy training and educating new team members to best prepare them for their duties on the job. Strong communication and presentation skillsI have a new-found love for web design and digital marketing with a particular interest in helping young entrepreneurs expand their small businesses.Teckro connects investigators and research site staff, sponsors and monitors with both each other, and the critical study information they need, when they need it. A digital clinical trial hub of content, communication and collaboration, Teckro transforms the clinical trial protocol from a static document into a critical data source for engagement and trial conduct. Global pharmaceuticals and emerging biotechnology companies alike rely on Teckro for all trial phases and therapeutic areas. Headquartered in Limerick, Ireland, Teckro has locations across Europe and the United States.
Current workplace
Alan Doherty's current company
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Verify Technologies
10 roles
Alan Doherty work experience
A career timeline built from the work history available for this profile.
Lead Client Support Representative
Current- Successfully implementing improvements and automated processes to enhance overall efficiency.
- Interviewing, training and mentoring new team members to ensure smooth integration.
- Assigning tickets and prioritised critical tasks to meet client needs.
- Coordinating regular new product releases with cross-functional teams.
- Setting up studies including site creation, user access and document assignment.
- Proactively identifying emerging trends and… Show more
Nov 2021 - Present
Client Support Representative
- Fostering high levels of support to end users around the globe, being the first point of contact
- Overseeing accurate data entry, reporting and trending analysis training
- Communicating effectively with customers and maintaining accurate records in our system
- Assisting cross functional teams with projects to improve processes across the business
- Performing data quality review of internal and external reports
- Reviewing relevant processes and… Show more
May 2021 - Nov 2021
Managed Services Analyst
- Providing post-go-live administrative support for assigned projects
- Providing ad hoc or planned training to end-users & administrators
- Managing document revisions & new document uploads
- Creating regular & ad hoc client reports
- Analysing the deployment of new product features & tracking users or groups
- Application troubleshooting, monitoring usage & promoting engagement on our platform
Aug 2020 - May 2021
Client Support Representative
- Fostering high levels of support to end users around the globe, being the first point of contact
- Overseeing accurate data entry, reporting and trending analysis training
- Communicating effectively with customers and maintaining accurate records in our system
- Assisting cross functional teams with projects to improve processes across the business
- Performing data quality review of internal and external reports
- Reviewing relevant processes and… Show more
Nov 2019 - Aug 2020
Technical Customer Support Representative
- Managing high volume of incoming and outgoing queries, service requests and complaints
- Providing technical support to customers by telephone
- Diagnosing the cause of customer issues and resolving in real time wherever possible
- Achieving daily, weekly and monthly performance targets
Aug 2019 - Nov 2019
General Operator
- Picking and assembling sales orders
- Co-ordinating and inspecting outgoing sales orders
- Liaising with other departments to resolve issues
- Completing daily and weekly performance reports
- Training new hires in work processes and procedures
Aug 2018 - May 2019
Community Support Representative
- Delivering high quality support to users of the app
- Using problem solving skills to resolve unsatisfactory experiences
- Achieving high standard Quality Assurance reviews every week
- Building loyalty and trust among new users of the app
- Liaising with other departments to resolve issues
- Troubleshooting and escalating problems when appropriate
Oct 2017 - Apr 2018
Allianz Sales Banc Assurance Department
Jan 2016 - Sep 2016
Sales Assistant
Aug 2013 - May 2015
3 education records
Alan Doherty education
Full-Stack Diploma In Software Development, Software Development
Bachelor Of Business Studies (Hons), Business Studies
Leaving Certificate
St. Munchins College
FAQ
Frequently asked questions about Alan Doherty
Quick answers generated from the profile data available on this page.
What company does Alan Doherty work for?
Alan Doherty works for Verify Technologies.
What is Alan Doherty's role at Verify Technologies?
Alan Doherty is listed as Software Developer at Verify Technologies.
Where is Alan Doherty based?
Alan Doherty is based in Limerick, County Limerick, Ireland while working with Verify Technologies.
What companies has Alan Doherty worked for?
Alan Doherty has worked for Verify Technologies, Teckro, Arise Europe, Wisetek, and Uber.
How can I contact Alan Doherty?
You can use AeroLeads to view verified contact signals for Alan Doherty at Verify Technologies, including work email, phone, and LinkedIn data when available.
What schools did Alan Doherty attend?
Alan Doherty holds Full-Stack Diploma In Software Development, Software Development from Code Institute.
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