Alan Ryan Email & Phone Number

Limerick, County Limerick, Ireland

Limerick, County Limerick, Ireland

Limerick, Ireland

- Driving the overall technical health and success of a portfolio of enterprise customers. - Increasing customer stickiness through a deep understanding of their workflow and technical goals.- Carrying out regular customer touch points and provide deliverables to drive technical deep dive conversations such as Product Roadmap insight, regular infrastructure health checks and optimization recommendations.- Collaborating and working closely with the customers technical team (developers/agencies) to understand their technical requirements so as to ensure ongoing success on the WPEngine platform.- Owning the documentation and delivery of Incident Reports/RCAs, often working with our Engineering and Support teams to complete this deliverable.- Collaborating with several teams across the organization to communicate platform improvements and feature creation based on our customer requirements.

County Limerick, Ireland

- Applying creative problem-solving techniques to identify and solve the source of problems/issues relating to Wordpress websites hosted on the WP Engine platform. - Providing high quality support for customers for all of their WordPress questions and needs by continuously learning to develop technical knowledge and keep up with the latest technologies.

Austin, Texas Area

- Review ads and classify according to policy as a contractor for a major social media client.- Review content quickly and efficiently, ensuring that turnaround time and review volume goals are met while maintaining high quality.- Identify trends to help automate review and refine policy enforcement guidelines.- Provide suggestions to improve the process and workflows.

County Limerick, Ireland

▪ Provide customer and technical support to Vodafone Fixed Line Broadband Customers ▪ Diagnose the root cause of customer technical issues and resolve wherever possible in real time ▪ Log customer information and action to the relevant database/system ▪ Make speedy decisions and escalate customer issues to other departments as appropriate ▪ Proactively maintain knowledge of the market and product / service updates ▪ Achieve daily / weekly / monthly performance metrics

County Limerick, Ireland

(Part-time)▪ Providing assistance to customers in a professional and friendly demeanor. ▪ Assist in layout planning for an event ▪ Ensuring customer happiness through entire event ▪ Handle complaints and concerns of customers

County Limerick, Ireland

 In charge of polling station during elections/referendums. Responsible for maintain secrecy of the ballot Aid voters where appropriate  Accountable for all ballot papers issued and un-issued. Supervise the Poll Clerk at the polling station and designate tasks. Given responsibility to collect the Ballot Box and to keep secure. Ensure safe delivery of Ballot Box to designated collection point

County Limerick, Ireland

As part of University Co-op placement: ▪ Diagnosing and solving hardware/software faults ▪ Monitoring and maintaining computer systems and networks ▪ Rapidly establishing a good working relationship with clients and other professionals. ▪ Testing and evaluating new technology ▪ Prioritising and managing many open cases at one time