Alana Z. Email & Phone Number

Ensure high-quality deliverables by conceptualizing ideas, creating business materials/presentations, and supervising execution of end-to-end projects. Facilitate data-driven decision-making and optimized ROI to promote company growth by monitoring and compiling reports on business conversions regularly. Actualize vision for Annual Market Review by curating market data in close collaboration with graphic designer. Direct a high-performing administrative team to streamline day-to-day operations,… Show more Ensure high-quality deliverables by conceptualizing ideas, creating business materials/presentations, and supervising execution of end-to-end projects. Facilitate data-driven decision-making and optimized ROI to promote company growth by monitoring and compiling reports on business conversions regularly. Actualize vision for Annual Market Review by curating market data in close collaboration with graphic designer. Direct a high-performing administrative team to streamline day-to-day operations, address process gaps, oversee delegation of duties, and foster efficiencies within department infrastructure. Enhanced customer relationship management by leading a successful CRM migration through robust research and strategic planning. Expanded team from three to seven people and ensure talent retention by directing employee onboarding processes. Show less

Led diverse administrative tasks and projects, such as creating presentations and listing decks, coordinating client events and team meetings, drafting internal and external communications, monitoring CEO's email inbox, and taking minutes. Facilitated targeted follow-up campaigns and improved client engagement/retention by managing company-wide CRM system.

Greater New York City Area

Enhanced communication effectiveness by formulating creative messaging strategies through collaborative team sessions. Identified key trends and engagement opportunities for clients by conducting targeted media monitoring across diverse industries (education, business, healthcare, travel, and nonprofits).

Developed marketing strategies and identified consumer trends to increase awareness about adaptive clothing. Assisted in coordinating events and preparing marketing proposals for new clients.

Whippany, Nj

Assisted in the organization and execution of events, ensuring smooth operations and timely setups. Provided concierge service.

State College, Pennsylvania Area

Promoted social network application across campus by collaborating with fellow ambassadors to plan and execute social media campaigns.

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Activities and Societies: National Society of Collegiate Scholars (NSCS) I received a Bachelor of Arts in Communications.

Education record

An immersive, cross-cultural approach to education on a floating campus. Port countries included Hawaii, Japan, China, Hong Kong, Vietnam.

Education record

Activities and Societies: Student Government Class Officer, Yearbook Committee