Crew Member
CurrentProvide exceptional customer service, assisting guests with lane bookings, arcade games, and bar service to ensure a welcoming experience.Prepare and serve various beverages, maintaining bar inventory, handling cash transactions accurately, and adhering to responsible alcohol service guidelines.Oversee arcade game operations, assist guests with game instructions, and resolve technical issues to enhance guest experience.Ensure bowling lanes are clean, safe, and functional, addressing maintenance or safety concerns promptly and assisting guests with equipment setup.Enforce safety protocols, monitor guest behaviour, identify potential hazards, and address safety issues or emergencies promptly.Accurately handle cash transactions, process payments, operate POS systems, maintain cash registers, and reconcile daily sales totals.Collaborate with colleagues to ensure smooth operations and excellent guest service, coordinating activities and managing guest flow.