Alan O'Brien Email & Phone Number

Cork, IE

Chicago, IL, US

As per the previous role but with the following: As senior cloud operations manager I am responsible for designing, building, and maintaining cloud-based systems. I work with a variety of different technologies, including virtualization software, storage platforms, and networking equipment. As a senior manager, I help coordinate my team and with support.

Chicago, IL, US

As the CloudOps Manager, I am primarily responsible for managing the company’s engineering and database administration teams for the cloud application and hosting infrastructure. This includes implementing security best practices in coordination with the Security & Compliance Director and the CloudOps Architect. I provide continuous improvement leadership.

Cork, Munster, IE

As a senior infrastructure specialist/Cloud Engineer, I help support our in-house applications that run primarily on AWS including supporting many global blue-chip companies and Irish customersMy primary responsibilities include:Maintaining our AWS EC2 and RDS instancesManaging all local and online inventory using AteraAutomating IT Processes using Atera.

Chicago, Illinois, US

Duties Included:IT Infrastructure Management: Oversaw IT support for 17 global manufacturing sites, including hardware procurement, budget planning, and incident resolution. Supported upper management in strategic decisions regarding new technologies and infrastructure upgrades.Application Support & Uptime: Managed infrastructure for 30+ in-house.

IE

Duties included:Training users in the use of Google SketchUp (3D/2D design package)Designing bespoke courses for customers.Providing backend support for customers using our WebEx portal and SkypeGeneral office duties.

Grand Cayman, Cayman Islands, KY

Duties included:Perform Operational Platform, Application and Infrastructure monitoring.Ensure constant monitoring of the Enterprise environment using the implemented toolsets. This includes alert monitoring, alert resolution, dispatch to appropriate resolving groups, escalation and management.Perform Operational activities as per the predetermined work.

Duties included:Managing and maintaining PCs/servers for my Clients (the majority of my clients are SMEs, small to medium enterprises)Designing solutions for Client IT IssuesI would also remotely support clients from my office using terminal services, VPN or Crossloop software. Activities would include a helpdesk function for clients where problems would.

Duties included:Managing and maintaining office systems as well as clients.Installing patches and upgrades for both, i.e. service packs etc.Design of new systems for clients. This would include Server and PC operating systems. Backup, Antivirus, Firewalls and remote access if required.The complete rollout of new systems for clients

Duties included:Managing and maintaining patch and service pack releases for ACS Clients (My particular responsibility was for maintaining the servers of GSK EMEA (Europe, Middle East, Africa). Over 450 servers in totalWriting of new documentation given a pharma-regulated environment for ACS and clients regarding new processes.I would also remotely support.

Duties Included: The day-to-day running of the P.C.'s in the office. The sole person responsible for managing and maintaining 120+ PCs and peripherals including all backups,upgrades/patches maintenance of machines and troubleshooting problems when they arose.Maintained a remote helpdesk function for our regional staff. These were located Nationwide.My.

Duties included:Managing and maintaining office systems as well as clients.Installing patches and upgrades for both, i.e. service packs etc.Design of new systems for clients. This would include Server and PC operating systems. Backup, Antivirus, Firewalls and remote access if required.The complete rollout of new systems for clientsI would also remotely.

Duties Included:The day-to-day running of the PCs in the office and various client sites.The sole person responsible for managing and maintaining 100+ PCs and peripherals including all backups, upgrades and maintenance of machines and troubleshooting problems when they arose.I set up sub-networks within the company for various projects and testing.

Dublin 1, IE

The sole person responsible for the day-to-day running of the P.C.s in the centre. My duties includedManaging and maintaining 200+ P.C.s and several servers.Backups of network and server information,Upgrades of various PCs and ServersMaintenance of picsThe major project that I was involved in for Fás was a rebuild of the entire network from the ground up..