Alan Coxon Email & Phone Number

Wiltshire, England, United Kingdom

Providing quality days out in the countryside. Spend a day in the countryside without the worry of how to do it. Enjoy an entertaining, educational, energising break. Meet with Botanists, Farmers, Ecologists, Historians, Archaeologists, rural practitioners and other experts, quite literally experts in the field. Meet and greet, lunches often provided and kit lists assist. All tours have a back up team to assist with any issue, so no worries about being stranded in wilds of Wiltshire.

Newbury, England, United Kingdom

Newbury

Supporting the usual suspects including Win 7, Win 10, VPN, citrix and AD.Understanding users issues, applying known fixes, deploying software & Patches, applyingnew configurations, analysing issues, suggesting resolutions, customer relations andownership of issues. Process analysis to help avoid issues occurring, and speed resolutionwhen they do. Projects have included a roll-out of 250 encrypted laptops.

Newbury

Only part time - but busy! Concerned mostly with developing methods for dealing with avoidable contact (Web forms) to improve customer service and business efficiencies (aegis being customer service).Looking at methods of offering deliverable contact that is efficient for both the customer and supplier of services.Content management, usability development, construction of interactive e-forms. servermanagement, issue resolution, software development (HTML, Javascript, asp, C#), IIS &Apache management. Incorporation of social media (facebook, Twitter, etc) to providereactivity and pro-activity to help meet citizens needs and to drive traffic.

Rights of way. Access and improvement, budget management,Transport policy adviser, especially rail services.Planing application consultation.

Worked on technical market research campaigns.Direct technical sales.Supporting a small office network, Win XP desktop support & training, setting up emails & telephony for campaigns. Responsible for databackup and network troubleshooting.

GUI and usability testing. Produced detailed technical reports for the developers. interfacetesting and fault finding. Testing of SMS gateway interface also performed. Knowledge ofPostgreSql through running test scripts and schema re-builds for testing process. Usedcommand line tests via SSH on Debian OS to rebuild system post testing and to configureJBoss. Co-ordinate and project managed the different developers. Version and developmentcontrol was assisted by the Eclipse platform using VPN. The role ceased, as productcompleted and launched in Australia.

Combined Studies, Philosophy, Green Studies & Psychology

Activities and Societies: Nightline - a voluntary telephone counselling service.Honors Degree

Education record

Activities and Societies: A levelsA levels