Albert Cox Email & Phone Number

Greater New York City Area

Proven, results-driven IT professional with extensive experience working in physician offices and medical facilities. Demonstrated success in the planning, implementation, installation, support, security, and administration of electronic health care systems. A team player with excellent oral and written communication skills. Great track record for diagnosing complex problems consistently delivering success.

Greater New York City Area

•Held multifaceted responsibilities to implement, configure, install, upgrade and administer Healthcare IT systems for Allscripts customers. •Sole Field Engineer for the NYC, Long Island, Westchester, and Eastchester area. Supporting over 300 doctor's offices. •Used ticketing system to document all IMAC (Installation, move, add-ons, and change) activity in detail. •Performed site evaluations to analyze network/ hardware infrastructure and recommend solutions that fit current and future needs. •Install, setup, and support Domain controllers, Terminal Servers, Database Servers, and member servers running Windows Server 2000, 2003, 2008, and 2012. •Installed and configured Allscripts electronic healthcare software on Windows Server 2003/ 2008 and IBM AIX Servers. This includes working with Terminal Services/ RDS, Active Directory, Group Policy, DNS, DCHP, MS SQL. •Performed hardware and operating system upgrades/ maintenance on Dell PowerEdge and IBM Pseries servers. •Installation Cisco and SonicWall firewalls, routers, and switches. Experience creating VPN tunnels and remote VPN access. •Configured Symantec Back-up Exec for daily back-ups and Intelligent Disaster Recovery. •Actively provided desktop, remote, and phone support for hardware and software. •Draft and provide technical documentation on setup, utilization, and support of hardware and software

Greater New York City Area

TelecommunicationsPerformed installation and service projects which include entire site installation from voice and data cabling to device installation in construction and finished environments according customer MOP / prints. Capable of installing / terminating field and head end cabling plus all hardware relating to project (rack, jack, AP mounts, etc.) per print and or MOP. Certification of all cabling installed. Installation of router, switch, POS equipment, APs, and all network related hardware with straight adhesion to MOP and local standards. Performed service call on all network, voice, and low voltage related equipment. Familiar with WAN (T1, ADSL, IDSL, and Cable) circuit extension in Commercial building and Mall environments. Troubleshooting WAN circuits for clients and working with circuit providers to check and or change router configurations. Installation of voice and or video intercom systems (DoorKing / Aiphone) in residential buildings.CCTV Installed and serviced commercial CCTV system in construction and finished environments. Knowledge of PTZ camera (RS485 / Coxaitron), Interior and exterior cameras (lens focal length), power supplies, twisted pair transceivers, DVR configuration, remote viewing (Static and Dynamic IP DDNS / opening ports on routers and firewalls), and using alarm input and outputs to interface in and out of other systems (burg). Integration of 2 way audio equipment for emergency applications. Capable of selecting correct cabling type for each environment and application ie. plenum or non plenum, individual / overall shielded, corrected gauge for distance and voltage/current.Access ControlInstallation of panel (Northern), proximity card readers, electric strikes, mag lock, REX PIR, REX buttons/push bars, contacts for DSM. Proficient in installing system according customer specs, prints, and risier diagrams.