Alberto Hernandez Email & Phone Number

United States

• Sell/assist with sale of tires to customers on the service drive with the goal of exceeding assigned sales and productivity goals.• Inspecting customers’ cars on the service lane.• Diagnosing problems tire related problems, recommending service and quoting prices.• Assuring necessary repairs are completed as ordered and priced as quoted.• Maintaining effective customer relationships including customers and dealer personnel.• Overseeing customer satisfaction and complaints… Show more • Sell/assist with sale of tires to customers on the service drive with the goal of exceeding assigned sales and productivity goals.• Inspecting customers’ cars on the service lane.• Diagnosing problems tire related problems, recommending service and quoting prices.• Assuring necessary repairs are completed as ordered and priced as quoted.• Maintaining effective customer relationships including customers and dealer personnel.• Overseeing customer satisfaction and complaints and solving problems that arise.• Completing market analysis monthly.• Assist in store operations: maintaining inventory, opening/closing the store and reporting responsibilities. Show less

United States

* Managed and ran an Enterprise Satellite Branch with a fleet of over 50+ cars while obtaining competitive sales numbers individually and company-wide.* Qualified to the top half of the regional matrix each month and won multiple Outstanding Sales Performance & Customer Service competitions.* Establish and retain key relationships with dealerships, insurance and body shops to build life-long customers.* Manage, develop and train new employees on maximizing fleet growth, providing… Show more * Managed and ran an Enterprise Satellite Branch with a fleet of over 50+ cars while obtaining competitive sales numbers individually and company-wide.* Qualified to the top half of the regional matrix each month and won multiple Outstanding Sales Performance & Customer Service competitions.* Establish and retain key relationships with dealerships, insurance and body shops to build life-long customers.* Manage, develop and train new employees on maximizing fleet growth, providing exceptional customer service, create additional revenue by driving sales and optional products.* Assist in growing all core areas of the business by marketing and sending leads to the respective areas. Show less

United States

*Achieve individual sales of up to $50,000 per month on company products. *Manage physical and computer based inventory of products and accessories.*Provide expert tire advice to customers to ensure customer satisfaction.*Train new employees on company procedures, safety standards, and inventory management.*Inspect, install and repair sensors, wheels, tire assemblies and any parts essential to tire functionality.*Perform safety inspections on all floor personnel and… Show more *Achieve individual sales of up to $50,000 per month on company products. *Manage physical and computer based inventory of products and accessories.*Provide expert tire advice to customers to ensure customer satisfaction.*Train new employees on company procedures, safety standards, and inventory management.*Inspect, install and repair sensors, wheels, tire assemblies and any parts essential to tire functionality.*Perform safety inspections on all floor personnel and machinery. Show less

United States

*Spoke on behalf of school organizations and leadership teams to encourage new and existing students to become more active and to participate in school events.*Supported the university and Office of Admissions in facilitating campus wide events such as campus tours, open house, and recruitment events.*Helped students with information regarding tutoring, class schedules, exam dates, and guidance about the campus.

Houston, Texas Area

*Prepared daily financial reports to measure daily company earnings.*Created employee schedules to ensure work balance and shift coverage.*Managed claims related to car damage and parking contracts.*Trained new employees in safety practices, company policies, and customer service.