Alberto Hernandez Email & Phone Number

United States

• Sell/assist with sale of tires to customers on the service drive with the goal of exceeding assigned sales and productivity goals.
• Inspecting customers’ cars on the service lane.
• Diagnosing problems tire related problems, recommending service and quoting prices.
• Assuring necessary repairs are completed as ordered and priced as quoted.
• Maintaining effective customer relationships including customers and dealer personnel.
• Overseeing customer satisfaction and complaints… Show more

United States

* Managed and ran an Enterprise Satellite Branch with a fleet of over 50+ cars while obtaining competitive sales numbers individually and company-wide.* Qualified to the top half of the regional matrix each month and won multiple Outstanding Sales Performance & Customer Service competitions.* Establish and retain key relationships with dealerships.

United States

*Achieve individual sales of up to $50,000 per month on company products. *Manage physical and computer based inventory of products and accessories.*Provide expert tire advice to customers to ensure customer satisfaction.*Train new employees on company procedures, safety standards, and inventory management.*Inspect, install and repair sensors, wheels, tire.

United States

*Spoke on behalf of school organizations and leadership teams to encourage new and existing students to become more active and to participate in school events.*Supported the university and Office of Admissions in facilitating campus wide events such as campus tours, open house, and recruitment events.*Helped students with information regarding tutoring.

Houston, Texas Area

*Prepared daily financial reports to measure daily company earnings.*Created employee schedules to ensure work balance and shift coverage.*Managed claims related to car damage and parking contracts.*Trained new employees in safety practices, company policies, and customer service.