Creator and developer of the Database project on the Access platform and Power BI dashboards (connected to the database), which compile data, generate information, and enable various analyses based on the capture of clients' commercial transactions. The data is supplied through Excel spreadsheets, where I apply the necessary treatments and classifications so that they can be correctly imported by other programs later on. Creator and executor of the cloud sharing and storage project, involving the board of directors and all other employees of the company. Regarding market analysis activities, I periodically calculate the operational profitability margins of clients, generating insights related to the choice of suppliers, pricing, and key products in the portfolio. Creator and technical developer of the CRM tool (on the Access platform), used to support strategic commercial decisions of the consultancy's clients. Responsible for creating, hosting, installing, and managing emails and domains for all companies within the group. Responsible for troubleshooting technology-related issues, whether with computers or mobile devices. Creator of the online Power BI platform, used as an interface for exchanging information between the company and its respective clients. Participant in decisions regarding new installations and infrastructure changes for the staff. Company website: www.catenaagro.com.br

The Hospital da Firma company is a new concept in consultancy, created with the aim of providing assistance and improvements to Companies and Individual Microentrepreneurs. We seek professionalization, regularization, organization, expansion, and optimization of resources for legal entities. I perform all relevant functions related to business consulting, with the support of specialized individuals in the areas of tax law, HR, and marketing. In addition, I also work on client prospecting and the development of customized Access databases for each client. Company website: https://karmelt.wixsite.com/website

The book is a discursive-argumentative work that correlates philosophy with personal development, happiness, and self-awareness. Comprising 16 Chapters, 344 pages, published in April 2022 by Moonlight Edições belonging to the Atlântico Editorial Group - 1st Edition - in Portugal, Brazil, Angola, and Cape Green. Link: https://www.atlanticbookshop.pt/nao-ficcao/o-objetivo-de-tudo

Viação Cardeal Amarelo is an Executive passenger transport company, focused on the excellence of service quality. Operations are carried out in collective transport vehicles and also in armored vehicles in the executive category. The main activity consists of connecting the Ribeirão Preto region to the main airports in São Paulo, with fixed schedules for daily itineraries. I was involved in the entire project development from its inception, including the analysis of project feasibility; vehicle structuring; obtaining licenses from regulatory agencies; creation and definition of operations; selection and hiring of employees; creation of bureaucratic process flows; creation of the mechanism for online sales, as well as the formulation of ticket sales contracts; development of artwork and all marketing efforts with the advertising agency. After the start of operations, I worked on consolidating negotiations with clients (agencies), service providers, and suppliers. I handled customer service; control; creation of executive goal plans; management of accounts payable and receivable; and management of 5 employees, including 3 permanent and 2 freelance workers. With operations in full swing, the company approaches the mark of 1,000 passengers and grows at an average of 11% per month in the last semester. https://cnpj.biz/31422682000154

I directly engaged in customer service, conducting consultative travel sales. I worked towards meeting monthly and daily targets; initiating interactions in the system; requesting financing; formulating contracts; collecting documents; adhering to schedules according to travel dates; resolving passenger issues at the destination; handling receipts; collections; and managing CRM tools in pre and post-sales. I achieved sales of 1 million and 300 thousand reais over my time with the company, while still maintaining good relationships with most of the client base even after leaving the agency. https://www.cvc.com.br/

From the outset, I worked in the company's commercial area, starting as an expansion intern. I was promoted to Assistant, then to the position of Development and Expansion Analyst. I conducted geomarketing analysis (with the support of Geofusion, a georeferencing software) for the location where the brand's store of interest - Bob’s, Pizza Hut, KFC, Doggis, or Yoggi - was targeted to be installed. I presented investment projects to decide with the investor which proposal was the best. I directly and indirectly participated in the installation of approximately 90 points of sale in Brazil. I regularly met with suppliers to assess the viability of hiring new services and products. I had a significant role in press advisory and publications in media outlets. I reported directly to the Director and Manager of the Expansion and Market Intelligence department. I also conducted candidate recruitment in person, such as at ABF fairs and other franchise events. https://www.bffc.com.br/

The body responsible for the management of 42 state schools in the region. My duties included overseeing the selection process of high school interns from 9 schools, managing them to ensure correct software usage, conducting initial and refresher training, providing remote or in-person technical assistance to schools when necessary, implementing projects decreed by the FNDE - National Fund for the Development of Education (federal agency) alongside a team of 6 people. I also participated in internal processes for the handling of contest exams, such as organizing and administering evaluations. https://detupa.educacao.sp.gov.br/

A company with an annual turnover of 1.2 million, with approximately 60 employees, primarily focused on cloning and selling eucalyptus and other vegetable seedlings. I was responsible for hiring employees and services, payments, supervision, and control of overtime. I also worked in the supply department, production control, deliveries, and sales. https://biotek.agr.br/