Alberto Rando Email & Phone Number

Naxos, It

Giardini-Naxos, Sicily, Italy

Joining the company at its early stages, I was one of the first advocates of Remote and its cause, worldwide. Equally important, I had the privilege to support the management in building and shaping the SDR organization starting almost from scratch, creating guidelines, processes, and overall, constantly improving the efficiency of Remote’s outreach at a global scale. Working on multiple territories, I am also developing an essential understanding of different markets and building an extensive network of C-Levels covering different roles.Being one of the first SDR’s at Remote, I’m proud to be today a go-to person and mentor for new hires.To be successful in my role, I focus on 4 main pillars: - Empathy in building relationships - Product and market knowledge- Organization and time management- Resilience and determinationTop Target Achievements to date:- Q1 '22: 220%- Q2 '22: 225%- Q1 '23: 213%Responsibilities:• Generate new business opportunities through strategic outbound prospecting using multiple channels: cold calling, email, personalized video messages, LinkedIn, events, social media.• Identify strategic target accounts and qualify inbound/outbound leads, discovering need, budget, authority and timeline, with the final aim of handing the opportunity off to the AEs or nurturing the relationship until the time is right. • Schedule appointments and demos for the AEs once the lead is qualified and prepare summaries to support AEs on their calls.• Update and maintain accurate activity and data in our CRM and prospecting tools to ensure proper data hygiene and stay current on leads and follow-ups.• Maintaining knowledge of industry trends and competitive offerings.Remote was founded in 2019 with the mission of simplifying how companies employ global talent. Today Remote empowers organizations of all sizes to pay and manage full-time and contract workers in 50+ countries.

County Dublin, Ireland

As part of the Corporate Sales Development Team in Dublin, I had the chance to be the first person in this role to evangelize and educate the Italian market on Workday’s technology and applications. I successfully and proactively built relationships with prospective customers, dealing closely with the Account Management team based across EMEA to develop sales activities and business opportunities, in order to reach the company’s goals.Main Target Achievements: - Q3 2018: 125%- Q4 2018: 157%- Q1 2019: 145%- Q2 2019: 350% (Continental & EMEA MVP)- Q3 2019: 147% (Continental MVP)- Q4 2019: 181%- CSD EMEA 2019 Top Performer Award- Q2 2020: 175%- Q4 2020: 398% (Continental MVP - EMEA Top Performer - 2nd best Global Top Performer)Responsibilities • Generating new business opportunities through strategic outbound calling and prospecting into large, enterprise companies.• Establishing, building and nurturing long-standing relationships with senior executives of prospective customers; developing an understanding of their business, the challenges they face, future projects and plans, I am then able to address their needs with Workday.• Employing effective selling strategies to successfully position Workday as a viable alternative to legacy ERP solutions.• Help develop customers into key references for Workday.• Acknowledged as trusted member of the regional sales team, collaborating with country managers and work cross-functionally with marketing to define joint strategy for developing the business in Italy.• Constantly achieving monthly and quarterly quota of new business opportunities.• Maintaining current and accurate account and contact information on SFDC.• Maintaining knowledge of industry trends and competitive offering.Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies

Dublin

Enabling the world’s top hospitality companies to build a profitable business with the world’s largest travel website. As part of the Hotel Solution Sales Team I proactively reach customers that are due for renewal and engage in consultative and analytical value-based sales approach to optimize the ROI for the customer and facilitate the process of renewing their subscriptions. My goal is to keep the highest level of retention & satisfaction rate and maximize the revenue upselling and finding new business opportunities to close.Responsibilities• Reaching current customers prior to renewal dates and ensuring continuity with the solution; establishing and maintaining strong relationships• Analyzing customer data to ensure the best ROI• Live co-browsing with the customers to demonstrate the value proposition, using analytics info • Modifying customer engagement to overcome objections; identify solutions to issues and concerns.• Engaging with prospects appropriate to their needs and metrics (i.e. Return-on-Investment, traffic, views, and sessions)• Negotiating the best deal for TripAdvisor whilst satisfying the customer’s needs • Supporting and guiding customers through the renewal process and explain the continued value proposition and benefit for business success• Achieving and exceeding agreed Continuity targets monthly and quarterly on renewals, continuity and other related KPIs• Collaborating with Business Development teams in the pursuit of excellent results and flawless execution• Maintaining current and accurate account and contact information on SFDC • Maintaining knowledge of industry trends and competitive offering

Dublin

Enabling large Enterprise and Commercial organizations to harness the Power of Information at Veritas, Symantec's former Information Management Division.As Enterprise Account Manager at Veritas my duty was to qualify and manage the renewal process for Enterprise companies in Telecommunication & Government environment in order to improve retention rates and maximize the revenue through cross/up-selling and new business discovering activities. This experience is giving me the significant opportunity to gain a deep understanding of the Public Administration market and a wide experience in public tender management, as well as an ample knowledge of the telecommunication segment in Italy.Responsibilities • Generate renewals revenue to agreed quota• Find new business opportunities on assigned existing clients • Sell the Veritas sales proposition through competitive positioning • Enabling channel partners to successfully introduce Veritas sales proposition to the market• Proactively engage with customers, establishing and maintaining strong relationships• Meeting Customers and channel partners on site in Italy when required • Negotiate the best deal for Veritas whilst satisfying the customer’s interests • Establish close working relationships with internal stakeholders • Maintain current and accurate account and contact information on SFDC • Maintaining knowledge of industry trends and competitive offering

Dublin

As Enterprise Account Manager at Symantec my duty was to qualify and manage the renewal process for Enterprise companies in Telecommunication & Government environment in order to improve retention rates and maximize the revenue through cross/up-selling activities. This experience gave me the opportunity to gain a deep understanding of the Public Administration market and a wide experience in public tenders management, as well as an ample knowledge of the telecommunication segment in Italy.Responsibilities • Generate renewals revenue to agreed quota • Sell the Symantec sales proposition through competitive positioning • Proactively engage with customers, establishing and maintaining strong relationships• Meeting Customers on site in Italy when required • Negotiate the best deal for Symantec whilst satisfying the customer’s interests • Establish close working relationships with internal stakeholders • Maintain current and accurate account and contact information on SFDC • Maintaining knowledge of industry trends and competitive offering

Ireland - Dublin

Working as part of the sales team at Trend Micro my goal was to maximize revenue on new and renewal business within an assigned territory, finding new opportunities and maximizing the retention rate on existing customers by effectively selling the company’s products and servicesMain responsibilities:• Contacting prospective clients, assessing their requirements in order to present and sell products and services that better match their needs• Managing a portfolio of existing clients to research and identify new potential leads and upsell opportunity on renewal order process• Maintaining ongoing relationships with customers to foster repeat business• Engaging channel partners to optimize coverage and revenue from assigned clients• Developing and maintain an excellent level of product knowledge• Maintaining knowledge of industry trends and competitive offering • Providing accurate weekly forecasting, including deal value, status, decision makers and steps to close

Italy - Acireale (Ct)

Working at Top Viaggi Tour Operator my duty was to plan, create, arrange and operate tour and travel programs. My job was to provide and organize vacation and holidays packages by coordinating and negotiating with airlines, hotels, ground transportation services, tour guides and sightseeing providers, restaurants and similar businesses, in order to offer a complete travel experience to our customers. Main responsibilities:• Visiting resorts to ascertain accommodation quality and suitability• Liaising with coach operators, airlines, hoteliers and resort reps• Agreeing service levels, contracts and costs• Confirming customer names with airlines/hotels• Collecting, evaluating and responding (as appropriate) to customer feedback• Using market research information to guide decisions• Producing brochures and internet-based information• Providing pricing information• Marketing holidays to clients via travel agents, websites, brochures and television advertising• Handling bookings, invoicing and issuing of tickets• Predicting profits or number of bookings