-Sales Support for Account Managers and Product Sales Specials quoting in Salesforce and Pricing Models. Assisting assigned sales with create quotes using Salesforce and Pricing Model spreadsheets ensuring data and documentation accuracy for final order documentation -Provide reports to sales reps for review of client inventory to enable accurate knowledge of customer sales history and requirements.-Communicate with internal cross functionional teams such as Best Practices, Legal, Revenue Recognition, Renewal teams and Product Management to ensure quotes are compliant with BMC policy for presenting order documentation to customers.• Research contracts and prior orders to ensure pricing accuracy as well as terms and conditions and contract agreements specific to customer and BMC are adhered to.• Input sales orders into OE+ (oracle) system and submitted for final booking to North America and Pune, India for final order processing and invoicing. Teamed with peers as part of the Deep Dive team reviewing departmental policies. Reviewing documentation to ensure data is accurate based on current policy and procedures for Sales Order Specialist and Order Services team members.-Train new Account Managers on how to use SalesForce to create quotes and find important customer history data as well customer asset data.-Order processing - validating and entering orders to ensure data accuracy, insuring all required documentation is present; review for proper revenue allocation -Workload Balance – ability to identify and prioritize multiple tasks and responsibilitiesIdentifying customer information needed for contractual agreements, reviews, etc.

Primary contact for Midwest Region Sales Executives for financial and business issues.• Processed completion of sales orders/purchase orders according to customer requirements and modality configurations.• Managed account relationships to ensure timely shipment/billing of equipment with credit and collections and order management department.• Researched and resolved issues on financial reports utilizing SAP verification of data for commissions, available credit limits, functional location and sales order information. • Created weekly, monthly and quarterly sales reports for forecasts along with making modifications to ensure accuracy in a dynamic environment. Generated margin analysis for review by Zone Controller and corporate Business Unit Controllers. • Provided customer sales support for factory tours, product demos, trade shows, field sales support balancing customer schedule and cost efficient means.• Reconciled and processed zone invoices for business expenses for Account Executives, procurement and business travel accounts utilizing company reporting intranet reporting tool.• Processed Account Executive expense reports in accordance with company compliance policy. Met weekly deadline based on submitted date. • Assisted with factory, product specialist groups to repair configuration and technical changes to sales orders.• Assisted Region Vice President with weekly/monthly/ quarterly forecasts, quarterly lease/cash reporting with accuracy using Siebel/Sh@re.• Partnered with culturally diverse groups of internal and external customers, processing orders and change orders based upon deadline-driven sets of requirements. Ensuring Sarbanes-Oxley compliance on assigned projects.• Identified complex issues and anticipated change requirements including order processing and accuracy. Collaborated with internal teams from Solutions Implementation, Legal, National Accounts and Finance to generate mutually beneficial resolutions.