Alex Wong Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

• ➥Flexe (Logistics Analyst)
• Action and triage client requests through Gmail and Salesforce
• Analyze system data and reports related to inventory levels, fulfillment, and storage
• Coordinate out-of-scope projects between clients and warehouses
• Mediate communication between warehouses and shippers
• Host client calls, warehouse calls, and tri-party calls

Seattle, Washington, United States

• ➥Zendesk (Operations Associate)
• Action and triage client requests through ticketing queue
• Mediate all communication between warehouses and shippers
• Become system-proficient and utilize proprietary Flexe WMS daily
• Create, edit, update internal & external facing documentation (SOPs, Wiki, Google Drive)
• Facilitate communication between Zendesk, clients, and Logistics Analysts

Greater Seattle Area

Walkin' those good ol' pups around town!

https://www.facebook.com/GoodMorningInays

• Saturdays & Sundays➥Sous Chef
• Assist with cooking, baking, and plating
• Prep & package for pick-up➥Payment Processor
• Collect cash & mobile payments
• Calculate profit margins every week
• Process refunds & request payments➥Operations & Media Manager

Greater Seattle Area

• Manage and maintain any and all library materials (stock management, shelving, clearing, updating, processing out, etc.)
• Serve patrons within the library system and assist with questions/concerns
• Work on all floors and have a general knowledge of each department within the library
• Retrieve items for patron holds, librarian holds, and items in transit to other branches
• Collect and prep materials for Mobile patrons who require direct deliveries
• Closely work with new employees and Student Assistants for floor training and learning Page duties

Greater Seattle Area

I write quickly and thoroughly. I enjoy providing creative solutions for those who need content for their businesses, blogs, brands and a variety of other projects.

http://www.darkironfitness.com/blog

• Editor-in-chief
• Produce original content for publication relating to weightlifting, bodybuilding, fitness & health, and nutrition
• Manage other freelance writers (edit, format, and optimize submitted content)
• Provide other writers with SEO keywords, phrases, and general guidelines regarding content topics, structure, and aim
• Utilize SEO tools such as LongTailPro and Yoast
• Manage and run WordPress blog

http://www.darkironfitness.com

• Manage Amazon Seller account (fulfillment orders, refunds, tracking, cancellations, etc.)
• Manage Shopify account (refunds, tracking, promotions)
• Daily Operations for Customer Service: emails, warranty claims, replacements, refunds, Amazon inquiries
• Perform A/B split testing (Splitly)
• Manage CS team
• Collect and catalog all customer complaints and product issues regarding warranties, damages, shipping errors, missing items, delays, etc.

Seattle

Maintain the Self Serve Warehouse and provide excellent customer service.

Seattle, Washington

Run various social media platforms for the restaurant. Including but not limited to: Facebook, Twitter, and Instagram. Final location of Inay's ceased operations in 2016.

Seattle, Washington, United States

Oversee daily operations, staffing, payroll, food/beverage ordering, and continue to step in for front and back of house coverage as needed.

Seattle

Serve food and drink to customers and perform other duties and services in order to uphold the standard of service for the restaurant.

Bachelor Of Arts (B.A.), English (Creative Writing)

Activities and Societies: Avid IMA attendantGraduated with an English degree, which focused on creative writing.

High School Diploma, Humanities

During my time at Franklin, I was a humanities student that focused primarily on language arts and social studies; I took a particular.