Alec S. Email & Phone Number

Mountain View, California, Us

New York, New York, Us

I continue to manage a book of business comprised of 20+ high-profile clients with revenue value exceeding $1 million that entails performing quarterly/annual reviews for all clients reviewing utilization, pregnancy outcomes, member satisfaction, and overall engagement data.

New York, New York, Us

I governed a book of business comprised of 20+ high-profile clients with revenue value exceeding $1 million and cross/upsold additional products and benefits to meet clients' needs and drive revenue. I also:Maintained system updates required for key data analytics, including tracking client progress, collecting quarterly eligible member counts, quarterly census files, client benefit changes, and updating opportunities.

New York, New York, Us

In this role, I certified that providers received all tools and resources needed to properly service clients, resolved member abrasions, assisted in expanding the department, including onboarding and training new team members, and created related material.Additionally, I:Cultivated relationships across the US and educated providers on the organization's fertility benefits and claims.Processed authorizations for providers ensuring accurate billing codes were incorporated.Collected information from providers for each fertility treatment possible of resulting in pregnancy.Monitored and confirmed providers' submission of outstanding claims.

Clifton, Nj, Us

In my first position following graduation from college, I was accountable for informing and educating all contracted ophthalmology offices in the NE region, addressing their questions and concerns, and assisting in meetings that helped NVA collaborate with major health systems.I succeeded in educating 300+ in-network optical providers on vision plan documents, fee schedules, and standard lens options.