Aled Thomas Email & Phone Number

Swansea, Gb

United Kingdom

Regional Manager for McCurrach on the Unilever Grocery account, covering South Wales and the South West of England.

South Wales

• Build partnerships through interpersonal communications and sales strategy to lead the growth of major British brands (Morrisons, Asda, Tesco & J Sainsburys) in over 70 stores across South Wales.• Deliver consistent results by identifying and meeting client needs whilst utilising creative problem-solving and providing exceptional customer service to maintain the longevity of client relationships. • Manage and communicate effectively with a field of 50 colleagues to ensure company and… Show more • Build partnerships through interpersonal communications and sales strategy to lead the growth of major British brands (Morrisons, Asda, Tesco & J Sainsburys) in over 70 stores across South Wales.• Deliver consistent results by identifying and meeting client needs whilst utilising creative problem-solving and providing exceptional customer service to maintain the longevity of client relationships. • Manage and communicate effectively with a field of 50 colleagues to ensure company and client KPIs and the briefs are met at the highest standard.• Liaise with retailers in recommending range assortment and visual merchandising proposals aligned with the customer business plan by reviewing market and space performance. • Leverage key industry insight and data to implement sales strategies, competitive analysis and commercial awareness that maximise in-store profits for contacts and brands. Show less

• Responsible for opening and closing the store, the cash office and security procedures alongside managed the store in the absence of the Store General Manager. • Handled efficient daily operational activities through supporting, motivating and managing staff in meeting KPIs across Sales, Shrink, Gaps, Wages, Price Accuracy, Availability and Customer Satisfaction. • Conducted regular performance reviews and 1:1 coaching sessions with constructive feedback to track the development and… Show more • Responsible for opening and closing the store, the cash office and security procedures alongside managed the store in the absence of the Store General Manager. • Handled efficient daily operational activities through supporting, motivating and managing staff in meeting KPIs across Sales, Shrink, Gaps, Wages, Price Accuracy, Availability and Customer Satisfaction. • Conducted regular performance reviews and 1:1 coaching sessions with constructive feedback to track the development and progression of team members based on individual capabilities, needs and career aspirations. • Trained staff in providing outstanding customer service alongside monitored team performance to drive sales and maximise store profitability. • Maintained continuous awareness of store performance issues and potential improvements alongside evolving market trends, including competitor analysis. • Propelled customer service, brand and company standards in-store whilst adhered to health and safety procedures and regulations to maintain store excellence. Show less

Neath

Port Talbot, South Wales

Swansea, United Kingdom

• Store Open and Closedown Procedures; key holding, cash office, security procedures.• Conflict resolution/liason with customers, staff, visitors and third party representatives.• Staff Progression.• Meeting Store KPIs; Sales, Gaps, Price Accuracy, Availability, Plan Compliance.• Maintaining relationships with long-term customers, consistent visitors.• Store Management in absence of SGM.• External store support; assisting other stores in area.

Nvq Retail Skills

A-Level, Psychology, A-Grades

10 Gcses Including Maths, English & Science