Aled Thomas Email & Phone Number

United Kingdom

Regional Manager for McCurrach on the Unilever Grocery account, covering South Wales and the South West of England.

South Wales

• Build partnerships through interpersonal communications and sales strategy to lead the growth of major British brands (Morrisons, Asda, Tesco & J Sainsburys) in over 70 stores across South Wales.
• Deliver consistent results by identifying and meeting client needs whilst utilising creative problem-solving and providing exceptional customer service to maintain the longevity of client relationships.
• Manage and communicate effectively with a field of 50 colleagues to ensure company and… Show more
• Manage and communicate effectively with a field of 50 colleagues to ensure company and client KPIs and the briefs are met at the highest standard.
• Liaise with retailers in recommending range assortment and visual merchandising proposals aligned with the customer business plan by reviewing market and space performance.
• Leverage key industry insight and data to implement sales strategies, competitive analysis and commercial awareness that maximise in-store profits for contacts and brands. Show less

• Responsible for opening and closing the store, the cash office and security procedures alongside managed the store in the absence of the Store General Manager.
• Handled efficient daily operational activities through supporting, motivating and managing staff in meeting KPIs across Sales, Shrink, Gaps, Wages, Price Accuracy, Availability and Customer Satisfaction.
• Conducted regular performance reviews and 1:1 coaching sessions with constructive feedback to track the development and… Show more
• Conducted regular performance reviews and 1:1 coaching sessions with constructive feedback to track the development and progression of team members based on individual capabilities, needs and career aspirations.
• Trained staff in providing outstanding customer service alongside monitored team performance to drive sales and maximise store profitability.
• Maintained continuous awareness of store performance issues and potential improvements alongside evolving market trends, including competitor analysis.

Neath

Port Talbot, South Wales

Swansea, United Kingdom

• Store Open and Closedown Procedures; key holding, cash office, security procedures.
• Conflict resolution/liason with customers, staff, visitors and third party representatives.
• Staff Progression.
• Meeting Store KPIs; Sales, Gaps, Price Accuracy, Availability, Plan Compliance.
• Maintaining relationships with long-term customers, consistent visitors.
• Store Management in absence of SGM.

Nvq Retail Skills

A-Level, Psychology, A-Grades

10 Gcses Including Maths, English & Science