Knowledgeable and performance-driven Project Manager with experience increasing efficiency, productivity, and revenue while effectively managing projects of all sizes. I have a keen eye for detail and a disciplined approach to execution. A fast and eager learner, I can adapt quickly to changing project requirements to meet business goals.Highlights:• Mobile App Enhancements: Oversaw substantial enhancements to ABC Legal's mobile app, including user authentication, document upload optimization, and bug resolution, using meticulous JIRA ticket management and prioritization methods.• Team Communication: Facilitated project meetings focused on status reporting, problem resolution, training and feedback, promoting open communication within various team simultaneously for effective project planning and execution.

As an Operations Manager at Top Properties Spain, I spearheaded marketing technology strategies, including our website, eCommerce engine, and marketing automation systems. I managed operations for over 8 communities in Madrid, ensuring business plans, sales goals, marketing, asset quality, and financial objectives were achieved. I maintained high standards in facilities management and resource control, keeping the portfolio in top physical and fiscal condition.Highlights: • Client Satisfaction & Retention: Fostered strong relationships with partners, driving a 25% increase in repeat business through enhanced client satisfaction and retention strategies.• Agile Methodologies: Implemented Agile methodologies to boost project visibility and team collaboration, reducing project cycle time by 30% and improving overall efficiency.• Strategic Growth: Developed and executed strategic plans that drove business growth, resulting in a 15% increase in revenue and achieving key organizational objectives.

Dedicated volunteer focused on designing and implementing English-language integration curricula to foster bicultural appreciation in Madrid. Committed to personal language improvement and cultural exchange through Spanish language courses and extensive English instruction to non-native speakers.Highlights: • Curriculum Design: Developed and implemented school-wide English-language integration programs, promoting bicultural appreciation and understanding.• Language Proficiency: Completed 18 hours of Spanish language courses to enhance language proficiency and support cultural exchange.• English Instruction: Planned and delivered 15 hours of weekly English instruction to non-native speakers, aiming to improve their English language skills effectively.

Experienced in creating and leading strategic communications and advertising operations while effectively managing budget allocations. Proficient in monitoring spending, reporting business status to the CEO, and enhancing staff awareness on marketing strategies to boost productivity. Skilled in collaborating with teams to develop and launch impactful marketing advertisements.Highlights: • Strategic Leadership: Directed strategic communications and advertising operations within the advertising budget.• Budget Management: Monitored and tracked operational budgets, spending, and allocations to ensure efficient use of resources.• Executive Reporting: Regularly conferred with the CEO to report on business status and progress.Staff Development: Expanded staff awareness of marketing strategies, improving work performance and organizational productivity.• Team Collaboration: Collaborated with various teams to create, develop, and launch effective marketing advertisements.

Responsible for day- to-day execution of all social media activities. Initiated and developed a re-branding marketing campaign for the organization, securing 15% increase in public brand awareness over a period of five months, ensuring brand consciousness through online promotions. Responsible for setting up and optimizing company pages within each social media platform with the goal to increase social media fan/customer engagement by more than 150%, resulting in leads and sales.

Developed, managed and executed digital and marketing efforts for one of the largest assisted living facilities in the country. Collaborated with key players on the marketing team to make sure that each project received the resources and attention it needed in order to be successful. Conducted research to analyze customers’ behavior (e.g. trends and preferences).