Alejandra Torres Email and Phone Number

•Continuously monitor and decode potential threats by leveraging Intrusion Detection Systems (IDS) and Security Information and Event Management (SIEM).•Conducted detailed investigations and analyses of security incidents, identifying trends, and reducing false positives through data insights while working with ServiceNow to post new updates.•Identify possible successful and unsuccessful intrusion attempts through detailed inspection and analysis of relevant event details and summaries.•Supported enforcement of organizational security policies, enhancing compliance by overseeing tools like Microsoft Azure Sentinel, Microsoft Defender for Cloud Apps, Microsoft Purview, and Palo Alto Servers.•Collaborated with our third-party Security Operations Center (SOC) to perform audits of security applications to provide insight toward contract renewal.•Implemented zero trust principles ensuring secure access throughout the network, strengthening network security, and furthering a strong identity and access management through MFA, and IAM tools

•Managed inventory and laboratory processes, reducing costs and ensuring timely product delivery by coordinating logistics, achieving a 98% on-time delivery rate, and enhancing customer satisfaction, all while contributing to successful product development.•Collaborated with cross-functional teams to experiment and test new chemical products, leading to the development and launch of two successful product formulations and a rise in sales through B2B solutions.•Mantained strict adherence to ISO standards and safety regulations, reducing risk and ensuring compliance with industry and regulatory requirements.•Partnered with sales and procurement teams to align product offerings with client needs, driving a 15% increase in sales of new product formulations.

•Negotiated and established contracts with luxury hotels, boutique properties, and resorts worldwide, securing competitive pricing and seamless integration into the platform.•Created and maintained detailed hotel listings, including property descriptions, amenities, and pricing strategies, enhancing visibility and customer engagement.

•Led a warehouse team by directing daily duties and overseeing operations, improving efficiency by 32% through the implementation of automated inventory tracking systems.•Prepared detailed US Customs paperwork for international airlines (e.g., Lufthansa, Emirates, New Zealand) to represent inventory in stock at the airport cargo center, ensuring compliance with US government regulations for incoming international stock.•Implemented effective teamwork strategies to identify and help lead conflict resolution solutions to customer feedback, leading to improved reviews and increased customer satisfaction.•Built strong relationships with senior management and external partners to enhance communication and collaboration in inventory management and airline operations.