Aleksandr Sitnikov Email & Phone Number

Serbia

Russia

Russia’s leading B2B crowdlending platform (45 mln EUR in loans, 9,500 MAU)- Created a new customer onboarding process, increasing the number of customers by 9% and reducing onboarding time by 70%.- Redesigned delivery processes, decreasing release TTM by 40%.

Novosibirsk, Russia

Nibble.finance: the main B2C investment product (6,000 MAU, operating in Germany, Greece, Spain, and Portugal)- Created and launched a referral program that boosted new customer registrations by 12%.- Researched user flows to identify key issues and improve onboarding process, resulting in a 21% increase in first-time investment conversions.- Launched a new B2C investment product, making us the first to offer this type of investment to a wide audience. As a result, revenue increased by 30%.- Improved team's agile processes with transparent sprint planning and task scoring. Resulted in company growth from startup to stable business with clear customer value and 90% monthly growth rate.

Novosibirsk, Russia

Job board with 3+ mln MAU in eastern Russia - Increased customer acceptance of CV base by 3.4% by improving search result relevance through AI algorithms evolution and UX improvement.- Designed a new UX for the buying flow, increasing conversion rates for first-time purchasers in the SMB segment by 15%.- Improved customer engagement by reducing contact delay with sales managers through a trigger system, resulting in a 7% increase in buying rates for medium to large businesses.

Novosibirs, Russia

- Developed a customer segmentation system for optimising sales processes, resulting in a 2.8% increase in revenue.- Developed triggers for retention email marketing, resulting in a 5.2% increase in revenue.- Released automated email chains with special offers based on customer behaviour, resulting in a 4% increase in new customers without decreasing ARPPU.

International Business

Specialist, Management, Gpa 3,98 Out Of 4