Alessandro Massaro Email & Phone Number

Amsterdam, North Holland, Netherlands

As a Loyalty Executive, I have the overall responsibility for driving the strategy of the Radisson Rewards Loyalty Program within PPHE properties by enforcing brand standards and standard operating procedures. I collaborate with hotels in all regions (UK/NL/DE/HU/HR) to achieve monthly targets and provide operational and technical support.

Hoofddorp, North Holland, Netherlands

As part of the tender management team, I was responsible for the growth of Get-e's global network, by sourcing and acquiring new suppliers, onboarding them, and lastly supporting the usage of Get-e’s software and systems.In doing so, my focus was on building long-term business relationships, which leveraged the usage of tech solutions to track and improve.

Milan, Lombardy, Italy

I was the primary point of contact for business partners in the Emilia Romagna region. Negotiating favorable win-win conditions, and setting up action plans defined together with the sales and Marketing departments. I ensured profit optimization by enhancing the usage of The Fork's online booking platform.

Milano, Lombardia, Italia

In this role, I managed inbound contact requests. Leveraging on a consultative sales approach, it was my duty to understand customers' needs and to match them with the best tutor and with the best membership programs, aiming at increasing revenue and enhancing long-term customer retention.

London, United Kingdom

Managing a portfolio of 75 properties in the London market, I supported these partners to achieve competitive online visibility on Expedia Group distribution channels by optimizing their revenuemanagement strategies, and traveler demand generations, analyzing market data, and then upselling brands’ marketing efforts.

Londra, Regno Unito

Den Haag

Looking after the overall guest experience in one of the most exclusive venues in The Netherlands, I have been in charge of hosting, barkeeping, and banqueting services.

During my academic path, I have worked in different outlets owned by HTH. I have been part of both the Room Division and F&B departments, furthermore, I have been in control of directing and managing the internal banqueting operations team (5 members), to efficiently set up venues required for academic celebrations.

Skibo Castle

As Butler Rank 1, it was my duty to provide the highest level of F&B customer service for the Carnegie Club members.

International University In Hospitality Management

Study progress components: -Strategy Development -Business Model Innovation -Managing Sales and Distribution -Quality Management.

High School Diploma, High School Diploma In Tourism And Hospitality, 87/100

Activities and Societies: Various marketing and economy projects and activities related to local tourism in my home region.As part of my.