Alex Benoit Email & Phone Number

Scott, La, Us

Louisiana, United States

Developed technical documentation such as user manuals, installation guides and troubleshootingprocedures.Organized upgrades and maintenance by communicating expected network pauses to impacted staff.Inspected cabling to uncover disruptive connection discrepancies.Protected the organization's data by executing regular backups and reviewing automation consistency.Maintained network security by monitoring intrusion detection systems and implementing best practices fordata protection.Implemented software patches on the operating systems of hosts in the LAN and WAN environment.Performed routine network audits for verifying optimal latency.Monitored network traffic to identify potential issues or malicious activity.Suggested methods for addressing network limitations by interpreting restrictive components.Installed hardware such as servers, hubs, routers, bridges, modems and other network devices.Troubleshot network problems quickly and efficiently.Provided comprehensive technical direction to coworkers with advice and instructions concerning networkusage.Enabled network optimization capacity by identifying bottlenecks.Provided technical support to users regarding their computer hardware and software needs.Performed regular system maintenance to ensure optimal performance of networks

Louisiana, United States

Performed regular preventive maintenance checks on servers to identify potential problems before theyoccur.Coordinated with vendors to troubleshoot hardware compatibility issues prior to implementation.Enforced security policies by monitoring user activity and ensuring compliance with established guidelines.Created detailed documentation on network infrastructure components for asset tracking purposes.Assisted with the deployment of various enterprise applications such as ERP systems or CRM databases.Trained junior IT staff members on best practices for server administration and troubleshooting techniques.Performed daily backups of critical data using backup solutions.Assisted in the design of cloud-based infrastructures that provided secure access from anywhere in theworld.Developed scripts to automate routine tasks such as OS patching and system maintenance.Participated in disaster recovery planning activities by developing strategies for restoring services after an outage.Deployed servers in remote locations while maintaining a high level of availability through redundantarchitectures.Implemented new technologies such as virtualization platforms to improve system efficiency.Provided technical support for end users with desktop and laptop computers and mobile devices.Configured routers and switches for secure access between multiple sites utilizing VPN tunnels or otherencryption methods.protocols.Researched emerging cyber threats in order to recommend appropriate countermeasures.Developed and implemented security policies, standards, guidelines and procedures to ensure the secureoperation of systems and networks.Performed risk assessments for existing IT infrastructures and provided recommendations for improvements.Tested applications for vulnerabilities before they were deployed into production environment.Maintained up-to-date knowledge of current cyber threats by reading industry publications and attending

Louisiana, United States

Performed regular preventive maintenance checks on servers to identify potential problems before theyoccur.Coordinated with vendors to troubleshoot hardware compatibility issues prior to implementation.Enforced security policies by monitoring user activity and ensuring compliance with established guidelines.Created detailed documentation on network infrastructure components for asset tracking purposes.Assisted with the deployment of various enterprise applications such as ERP systems or CRM databases.Trained junior IT staff members on best practices for server administration and troubleshooting techniques.Performed daily backups of critical data using tape backup solutions.Installed, configured, and maintained operating systems, application software, and system managementtools.Troubleshot network connectivity issues including LANs, WANs, VPNs.Assisted in the design of cloud-based infrastructures that provided secure access from anywhere in theworld.Developed scripts to automate routine tasks such as OS patching and system maintenance.Participated in disaster recovery planning activities by developing strategies for restoring services after anoutage.Deployed servers in remote locations while maintaining a high level of availability through redundantarchitectures.Implemented new technologies such as virtualization platforms to improve system efficiency.Provided technical support for end users with desktop and laptop computers and mobile devices.Configured routers and switches for secure access between multiple sites utilizing VPN tunnels or otherencryption methods.Resolved technical issues related to server hardware, applications, and software upgrades.