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Alex Marsh Email & Phone Number
Senior Engineer
at
Nexon Asia Pacific
1 work email found
@telstra.com.au
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Engineer
Location
Greater Brisbane Area, Australia, Australia
Company size
Who is Alex Marsh? Overview
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Quick answer
Alex Marsh is listed as Senior Engineer at Nexon Asia Pacific, a company with 718 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a work email signal at telstra.com.au and a matched LinkedIn profile for Alex Marsh.
Alex Marsh previously worked as Senior CX Engineer at Telstra Purple and Contact Centre Solution Technical Expert at Telstra. Alex Marsh holds It Supporter from Mercantec.
Company email context
Email format at Nexon Asia Pacific
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{first}.{last}@telstra.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Alex Marsh. Compare company email patterns before reaching out.
Profile bio
About Alex Marsh
I am an accomplished Senior Engineer and Subject Matter Expert with over 16 years of experience in the IT industry. Throughout my career, I have worked with a wide array of contact center technologies for some of Australia's largest accounts. I excel in customer and business engagement, driving integrated solutions within PaaS and CCaaS models.I possess a strong can-do attitude and an exceptional ability to quickly adapt to emerging technologies. I am friendly, approachable, and eager to learn and mentor my teammates.My excellent interpersonal skills enable me to build strong relationships with colleagues and customers alike. This foundation allows me to collaborate with Subject Matter Experts across various domains to achieve customer growth objectives in a cost-effective and timely manner. Building relationships based on customer advocacy and trust is a key aspect of my personality.
Listed skills include Cisco Technologies, Switches, Ccna, Video Conferencing, and 26 others.
Current workplace
Alex Marsh's current company
Company context helps verify the profile and gives searchers a useful next step.
Nexon Asia Pacific
5 roles
Alex Marsh work experience
A career timeline built from the work history available for this profile.
Senior Cx Engineer
Current- In my current role, I primarily manage Tier 1 and Tier 2 enterprise, as well as federal and state government portfolios. I work closely with Sales, Account Executives, Customer Delivery Executives and Vendor Product.
- Technical lead of the 2022 Federal Election Contact Centre Project and 2023 voice referendum.
- Built and designed numerous IVR applications for Medicare, Centrelink and DVA. These applications are widely used by the majority of the Australian population on an annual basis.
- Integration of Cyara technology with Genesys to provide large scale proactive monitoring of infrastructure.
- Built and designed Web Messenger solution for a state government account with integration for Apple Messenger for Business and Google Business Messenger.
- Built and designed one of the first Genesys cloud voice bot solutions in Australia. Show less
Feb 2017 - Present
Contact Centre Solution Technical Expert
- My previous role focused on level 3 assurance of a tier 1 25k seat federal government managed service contact centre.
- Managed multiple infrastructure upgrade projects, ensuring minimal disruption to business functions.
- Go to resource for high severity incidents.
- Strong skillset in managing IVR, Cyara, SMS gateway, inbound & outbound routing solutions.Genesys version 8Genesys IWSGenesys CC pulseNuance IVRNuance Voice BioCisco Call Manager… Show more My previous role focused on.
- Strong skillset in managing IVR, Cyara, SMS gateway, inbound & outbound routing solutions.Genesys version 8Genesys IWSGenesys CC pulseNuance IVRNuance Voice BioCisco Call Manager 8.6Verint Impact 360 Version.
Feb 2014 - Feb 2017
Project Engineer/ 3Rd Level Support
Role focused on providing managed services for Suncorp's video conferencing network, utilising mainly Cisco products.Polycom RMX 4000 & 2000Polycom Resource ManagerPolycom CMAPolycom DMAPolycom RSSPolycom HDXCodian MSE 8000Codian MCU (8510, 8420)Tandberg VCS ControlTandberg VCS ExpresswayCodian ISDN GatewayCisco TelePresence Content ServerCisco.
Feb 2011 - Feb 2014
2Nd Level Servicedesk
2nd level Servicedesk support for Dovista and its sister companies. Citrix, SIP telephony (Polycom), Active directory, Norton’s backup exec, Microsoft Office, Lotus Notes, SCCM, remote access (sms passcode), Norton Ghost, Solarwinds Orion, (checkpoint VPN / Citrix netscaler) and Tandberg video endpoints and restores.
Jan 2008 - Jan 2011
Team & coworkers
Colleagues at Nexon Asia Pacific
Other employees you can reach at nexon.com.au. View company contacts for 718 employees →
JT
Jakub Tomaszczyk
Colleague at Nexon Asia Pacific
Surfers Paradise, Queensland, Australia, Australia
View →
JW
Jarryd Wear-Rolfe
Colleague at Nexon Asia Pacific
Greater Newcastle Area, Australia
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QN
Quan-Loc Ngo
Colleague at Nexon Asia Pacific
Melbourne, Victoria, Australia, Australia
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AP
Abirami Paramasivam
Colleague at Nexon Asia Pacific
Woodridge, Queensland, Australia, Australia
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RK
Roger Kettle
Colleague at Nexon Asia Pacific
Greater Sydney Area, Australia
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MN
Milan Novák
Colleague at Nexon Asia Pacific
Czechia, Czech Republic
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MM
Manoel Martins Silva
Colleague at Nexon Asia Pacific
Brazil, Brazil
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CB
Christophe Bazeille
Colleague at Nexon Asia Pacific
Greater Bordeaux Metropolitan Area, France
View →
DW
Debbie Watson
Colleague at Nexon Asia Pacific
Sydney, New South Wales, Australia, Australia
View →
DM
Daniele Macedo De Paiva Spínola
Colleague at Nexon Asia Pacific
Cordeiro, Rio De Janeiro, Brazil, Brazil
View →
Jakub Tomaszczyk
Colleague at Nexon Asia Pacific
Surfers Paradise, Queensland, Australia, Australia
View →
JW
Jarryd Wear-Rolfe
Colleague at Nexon Asia Pacific
Greater Newcastle Area, Australia
View →
QN
Quan-Loc Ngo
Colleague at Nexon Asia Pacific
Melbourne, Victoria, Australia, Australia
View →
AP
Abirami Paramasivam
Colleague at Nexon Asia Pacific
Woodridge, Queensland, Australia, Australia
View →
RK
Roger Kettle
Colleague at Nexon Asia Pacific
Greater Sydney Area, Australia
View →
MN
Milan Novák
Colleague at Nexon Asia Pacific
Czechia, Czech Republic
View →
MM
Manoel Martins Silva
Colleague at Nexon Asia Pacific
Brazil, Brazil
View →
CB
Christophe Bazeille
Colleague at Nexon Asia Pacific
Greater Bordeaux Metropolitan Area, France
View →
DW
Debbie Watson
Colleague at Nexon Asia Pacific
Sydney, New South Wales, Australia, Australia
View →
DM
Daniele Macedo De Paiva Spínola
Colleague at Nexon Asia Pacific
Cordeiro, Rio De Janeiro, Brazil, Brazil
View →
1 education record
Alex Marsh education
-
Mercantec
FAQ
Frequently asked questions about Alex Marsh
Quick answers generated from the profile data available on this page.
What company does Alex Marsh work for?
Alex Marsh works for Nexon Asia Pacific.
What is Alex Marsh's role at Nexon Asia Pacific?
Alex Marsh is listed as Senior Engineer at Nexon Asia Pacific.
What is Alex Marsh's email address?
AeroLeads has found 1 work email signal at @telstra.com.au for Alex Marsh at Nexon Asia Pacific.
Where is Alex Marsh based?
Alex Marsh is based in Greater Brisbane Area, Australia, Australia while working with Nexon Asia Pacific.
What companies has Alex Marsh worked for?
Alex Marsh has worked for Nexon Asia Pacific, Telstra Purple, Telstra, Telstra Ivision, and Dovista A/S.
Who are Alex Marsh's colleagues at Nexon Asia Pacific?
Alex Marsh's colleagues at Nexon Asia Pacific include Jakub Tomaszczyk, Jarryd Wear-Rolfe, Quan-Loc Ngo, Abirami Paramasivam, and Roger Kettle.
How can I contact Alex Marsh?
You can use AeroLeads to view verified contact signals for Alex Marsh at Nexon Asia Pacific, including work email, phone, and LinkedIn data when available.
What schools did Alex Marsh attend?
Alex Marsh holds It Supporter from Mercantec.
What skills is Alex Marsh known for?
Alex Marsh is listed with skills including Cisco Technologies, Switches, Ccna, Video Conferencing, Routers, Troubleshooting, Routing, and Voip.
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