Operations Analyst
Current• Utilize technology to synthesize aggregated data for our clients to make informed decisions.• Communicate via phone and email to potential new customers in our enrollment window.• Analyzed data and draw conclusions to recommend future courses of action for the company.• Aided in the acquisition of over 12,000 customers from a competitor to double our natural gas operations.• Work with utilities to compile an accurate list of pipeline maps to better move natural gas across pipelines.• Collaborate with other suppliers on brokered agreements for customers we are not able to serve directly.• Completed daily operations tasks including enrollments, terminations, usage requests and savings analysis.• Work with corporate clients to construct an energy rate plan that aligns with their company’s needs.• Introduce a new program, the sale of verified carbon offsets, to our company to add an income stream.• Create social media accounts for our carbon offset division resulting in more exposure four our company.• Assisted with the purchasing, marketing, verification, and sale of carbon offsets to our clients.