Associate Director Of Contact Center Management
Current
Aug 2024 - Present
AeroLeads people directory · profile
Alex Simon Email & Phone Number
Associate Director of Contact Center Management
at
Labor & Industry for Education, Inc.
1 work email found
@lifetech.org
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Associate Director of Contact Center Management
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Alex Simon? Overview
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Quick answer
Alex Simon is listed as Associate Director of Contact Center Management at Labor & Industry for Education, Inc., a company with 22 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at lifetech.org and a matched LinkedIn profile for Alex Simon.
Alex Simon previously worked as Contact Center Management at Labor & Industry For Education, Inc. and Freelance Writer at Children'S Book Project. Alex Simon holds Ba, History from California State University-Northridge.
Company email context
Email format at Labor & Industry for Education, Inc.
This section adds company-level context without repeating Alex Simon's masked contact details.
{first_initial}{last}@lifetech.org
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AeroLeads found 1 current-domain work email signal for Alex Simon. Compare company email patterns before reaching out.
Profile bio
About Alex Simon
As a leader, my primary focus is to not just acknowledge, but to celebrate each team member's unique strengths. I believe in fostering an environment where everyone's contributions are valued and integral to our success. Even when someone may doubt their abilities, I remind them that past experiences do not define their potential. Just because their greatness wasn't recognized before doesn't mean it doesn't exist.I build exceptional teams that provide caring and professional service to our clients. Utilizing time-tested scientific methodology and the latest tools, combined with almost 30 years of managerial experience and my background as a former business owner, I am confident I can help any Contact Center team thrive.I often encourage my team members to swim far enough that their feet don't touch the sand. This is where greatness happens. By fostering this sense of self-belief and recognition, we create a supportive and thriving workplace where everyone can flourish.
Listed skills include Management, Customer Service, Start Ups, Training, and 7 others.
Current workplace
Alex Simon's current company
Company context helps verify the profile and gives searchers a useful next step.
Labor & Industry For Education, Inc.
8 roles
Alex Simon work experience
A career timeline built from the work history available for this profile.
Contact Center Management
Apr 2019 - Sep 2024
Freelance Writer
Call Center And Office Supervisor
Oct 2017 - Mar 2019
Call Center Supervisor
Supervise groups of Call Center Representatives in 24/7 customer service operations; monitor and evaluate performance; identify training and coaching needs to ensure quality customer service; handle high priority calls as needed; provide support for 311 operations and citywide programs; develop project plans; maintain detailed documentation; prepare.
Apr 2015 - Feb 2017
Contact Center Operations Manager
Accurate Recovery
Accurate Recovery Mid-sized professional collection agency.Responsibilities included managing the predictive dialer system, training of new onshore and offshore staff collectors. Diffusing escalated phone conversations in an effort to mitigate complaints. Monitoring for quality assurance. Coaching employees when deficiencies were noted and performing.
Apr 2007 - Apr 2015
Soccer Commissioner
Start up and manage Adult recreational soccer league for the City of Santa Clarita
Mar 2004 - Dec 2005
Chief Operating Officer
Castaic Star Industrial And Commercial Cleaning
Castaic Star Industrial and Commercial Cleaning is busy Los Angeles Industrial Cleaning depot with over 25 employees. Managed all company finances. Budget planning and payroll management. Conducted product research, quality control, customer service and marketing. Key achievements include receiving the 10-4 Trucking Magazine award for the Best Truck Wash.
Mar 2000 - Jun 2004
Team & coworkers
Colleagues at Labor & Industry for Education, Inc.
Other employees you can reach at lifetech.org. View company contacts for 22 employees →
JP
Jacob Penzer
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
EH
Elie Hecht
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
FB
Frumit Birnbaum, Esq.
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
CB
Courtney Baer Plush
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
JA
Janet Archibald
Colleague at Labor & Industry For Education, Inc.Bronx, New York, United States, United States
View →
WA
Wendy Artiga
Colleague at Labor & Industry For Education, Inc.Uniondale, New York, United States, United States
View →
AL
Andrea Lozito
Colleague at Labor & Industry For Education, Inc.Massapequa, New York, United States, United States
View →
BL
Brian Lawrence
Colleague at Labor & Industry For Education, Inc.New York City Metropolitan Area, United States
View →
AS
Amanda Schiff, Cpa
Colleague at Labor & Industry For Education, Inc.New York City Metropolitan Area, United States
View →
DP
Deborah Pickering
Colleague at Labor & Industry For Education, Inc.Jamaica, New York, United States, United States
View →
Jacob Penzer
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
EH
Elie Hecht
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
FB
Frumit Birnbaum, Esq.
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
CB
Courtney Baer Plush
Colleague at Labor & Industry For Education, Inc.Cedarhurst, New York, United States, United States
View →
JA
Janet Archibald
Colleague at Labor & Industry For Education, Inc.Bronx, New York, United States, United States
View →
WA
Wendy Artiga
Colleague at Labor & Industry For Education, Inc.Uniondale, New York, United States, United States
View →
AL
Andrea Lozito
Colleague at Labor & Industry For Education, Inc.Massapequa, New York, United States, United States
View →
BL
Brian Lawrence
Colleague at Labor & Industry For Education, Inc.New York City Metropolitan Area, United States
View →
AS
Amanda Schiff, Cpa
Colleague at Labor & Industry For Education, Inc.New York City Metropolitan Area, United States
View →
DP
Deborah Pickering
Colleague at Labor & Industry For Education, Inc.Jamaica, New York, United States, United States
View →
2 education records
Alex Simon education
Ba, History
High School Diploma, Life
Herbert Hoover High School
FAQ
Frequently asked questions about Alex Simon
Quick answers generated from the profile data available on this page.
What company does Alex Simon work for?
Alex Simon works for Labor & Industry for Education, Inc..
What is Alex Simon's role at Labor & Industry for Education, Inc.?
Alex Simon is listed as Associate Director of Contact Center Management at Labor & Industry for Education, Inc..
What is Alex Simon's email address?
AeroLeads has found 1 work email signal at @lifetech.org for Alex Simon at Labor & Industry for Education, Inc..
Where is Alex Simon based?
Alex Simon is based in New York City Metropolitan Area, United States, United States while working with Labor & Industry for Education, Inc..
What companies has Alex Simon worked for?
Alex Simon has worked for Labor & Industry For Education, Inc., Children'S Book Project, Super Soccer Stars, New York City 311, and Accurate Recovery.
Who are Alex Simon's colleagues at Labor & Industry for Education, Inc.?
Alex Simon's colleagues at Labor & Industry for Education, Inc. include Jacob Penzer, Elie Hecht, Frumit Birnbaum, Esq., Courtney Baer Plush, and Janet Archibald.
How can I contact Alex Simon?
You can use AeroLeads to view verified contact signals for Alex Simon at Labor & Industry for Education, Inc., including work email, phone, and LinkedIn data when available.
What schools did Alex Simon attend?
Alex Simon holds Ba, History from California State University-Northridge.
What skills is Alex Simon known for?
Alex Simon is listed with skills including Management, Customer Service, Start Ups, Training, Workforce Management, Call Centers, Coaching, and Communication.
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