Utilized various data analytics tools and skills to facilitate evidence-based decision making for Upper Manhattan’s largest primary care practice. Queried, cleaned, and analyzed data from Epic EHR software and NYP’s data warehouse to be accurate and consistent for operational and clinical processes. • Collaborated with multidisciplinary teams from NYP and Columbia University, providing routine reports and data visualizations while offering insights that support scheduling efficiency, resource management, and provider panel management.• Projects: Provider Metrics Scorecard, Cervical Cancer Screening Project, Inhaler Adherence Clinic.

Demonstrated exceptional critical thinking skills by resolving and triaging unbilled accounts to work queues using Horizon Patient Folder, Meditech, and 3M 360 Encompass. Recognized for attention to detail in processing/filing ROI forms for clients by uploading them into Ciox Health's database, ensuring accurate and timely access to medical records for authorized individuals.• Improved organization workflow by collecting, sorting, and organizing discharged patient charts.• Streamlined revenue cycle processes by employing the EMR system Horizon Patient Folder and scanning medical records.

Built high-performing teams by overseeing onboarding process and organizing orientation for new hires.• Ensured data integrity and consistency by monitoring employee data, credentials, and COVID-19 card information.• Administered and maintained HR department operations at a growing hospital, focusing on operational excellence.

Ensured business development by managing operations, including customer correspondence, POs, inventory management, and product shipping. Maintained documentation of business information such as bank transactions, financial statements, purchase/sales orders, and invoices. Supported informed decision-making by planning monthly meetings and drafting minutes of meetings.