Alex Mcmahon Email & Phone Number

Arlington, Virginia, United States

Serves as a trusted advisor and single POC for BBA Sellers by developing a thorough understanding of the e-commerce industry and expert knowledge of each account’s business.• Tailored guidance and support to meet Seller-specific business needs by overseeing key activities, and delivering timely, accurate and professional support in response to their issues, questions, requests, and concerns.• Provides advice on how to improve business inputs to execute new selection, merchandising, and operational improvements.• Advises and connect BBA sellers with programs and resources that help to accelerate their business growth and improve the customer experience.• Liaise with internal teams to resolve BBA Seller issues, questions, and escalations quickly and with high quality, and surface defects, data and anecdotes to drive improvements.• Teaches BBA Sellers how to be more successful on Amazon leveraging tools, programs, products, and new opportunities.• Implements and track metrics and prepare and deliver business reviews regarding the progress and state of health for assigned accounts. Use these metrics to guide work and uncover hidden areas of opportunity.• Understands and utilizes Salesforce.com CRM tools to track all pertinent account information and sales progress.• Demonstrates excellent time-management skills managing numerous accounts concurrently and strategically while working independently using centralized resources, policies and procedures.

California, United States

• Responsible for the management, promotion, marketing, strategic planning, growth strategies and selling orthopedic products/services • Involved in the entire sales cycle process by sourcing opportunities, uncovering the specific need, assessing appropriate devices, closing sale and follow-up with customers.• Trained new Zimmer Biomet sales representatives in all aspects of the business. • Selected by Zimmer Biomet to be part of the national ASC Solutions Sales Council, where I provided feedback and worked with corporate on improving and providing feedback on national and local upstream efficiencies projects.• Personally converted multiple high-volume customers resulting in over $5 million of new business. • Calling on existing and prospective customers, providing product information and quote appropriate customer prices, and developing new accounts and grow existing accounts within the established geography.• During the Pandemic, enhanced my sales portfolio by focusing and growing over $250,000 of non-elective products and procedures.

Earned co-author on a paper recently submitted for publication by improving data output by 10% through improvements in analytical techniques and insights into the significance and meaning of our results.

- Completed and presented personal research done with model organisms, to a group of professors and researchers. Research findings are currently being utilized in ongoing academic studies - Implemented a new analysis procedure which will improve the speed and quality of data acquisition by 60% , through experimentation and communications with other professors

Organized and led a group of foreign exchange workers on housing projectsAwarded additional bonuses for consistently beating deadlines and exceeding customer expectations

Masters Of Management Studies

Activities and Societies: President of the MMS Golf Club Notable coursework: Quantities Business Analysis, Principles of Strategy

Bachelors Of Science, Biology

Activities and Societies: Wayne Manor Selective Living Group: Community Outreach Chair, Club Snowboard team, Club Soccer Team Notable.