Looking after primary aged children during the school holidays. Breakfast and afterschool club assistant September 2021 to January 2022 – Activities with the children, preparing food, completing paperwork/documents, registering children and organising the club.

Role includes receptionist, registering patients; updating patient details and documentation; Taking temperatures; telephone work; send emails; respond to emails.

Experience on reception and customer facing. Duties include telephone advice - first point of access for vulnerable clients from very personal issues to tenancy/landlord problems, therefore, I had to adhere by strict confidentiality legislation; acquiring and accurately recording client information; directing clients to an appropriate solution; admin duties, email correspondence, filing. Using multiple Social media platform to communicate with Clients. I was also dealing with vunerable clients and clients with mental health. Updating twitter with latest updates, news and achievements. Also worked remotely from home at the weekends answering customer calls and advising appropriately. I have excellent telephone skills and work very well under pressure and in difficult situations, thinking quickly and acting accordingly. Train work experience students on the telephone. Assist with recruitment fairs help set up and run the event, help with welcome packs.

My duties included office admin work including answering the phone, greeting clients, front reception duties, booking client appointments in agents’ diaries, internet research, photocopying, mail-shots and general errands. I gained a knowledge of tenancy agreements. Updating Twitter and Instagram with the latest properties and news