Leads the nation sales enablement team of 10, responsible for development of sales and account management processes, projects, strategies, programs, training, and performance tools for a department of 700 employees across 45 states.• Define sales operation strategies resulting in collecting over 4 million units of red blood cells each fiscal year.• Develop key performance indicators (KPIs) targets, and tools for continued improvement.• Design and manage incentive program for employees in a 9M annual budget. • Establish operating processes, policies and playbooks that enhance the sales department’s operations.• Provide guidance, innovative systems, and tools in performance management. • Determine and outline internal communication strategies to launch new or changing system, process and programs. • Manage team leading and navigating change management for national projects in channel-design and new CRM system’s (i.e., Salesforce).• Successfully collaborate with internal partners in HR- Total Rewards, Finance, IT, and senior executives to ensure cross-department success for overall achievement in blood collections. • Oversee training and development team to implement change and incorporate process enhancements into the onboarding experience.

Managing a group of 4 team members, enhanced and developed training programs for the sales team and their management to ensure operational success for over 700 employees over 45 states. • Developed and implemented a new sales manager and director training.• Advocated and implemented learning resources, strategies, and tools for L&D programs.• Execution of over 200 training sessions annually, including monthly onboarding training.• Managed training budget of 240M • Oversaw training logistics for cross state training execution.• Partnered with the Sales Enablement team to execute training changes in processes, systems, and programs.

Oversaw 26 counties of blood operations and 7 Account Managers in Indiana and Ohio. Through coaching and management ensured achievement of monthly and annual blood collection goals. • Leveraged media and community partners to generate donations at local blood drives and donation centers.• Top performer in top 10% nationally • Exceed all monthly and annual sales goals.• Assisted team in developing and executing strategic business plans.• Worked with top accounts to ensure a positive partnership and customer service.

Quickly showed proven success as an Account Manager in first year by reaching 112.9% of goal and named Indiana-Ohio Region -Representative of the Year for 2013. Exceeded all monthly goals. • Business development resulting in the expansion of new territories.• Developed a working knowledge of the community, its government, demographics and organizations; applied knowledge to partnering sponsor and the expansion of their services.• Identified and implemented creative strategies and marketing programs to attract, manage, and retain potential partners.

Developed internal and external communication/marketing tools to support and enhance public awareness of the need to donate blood. Developed, managed, and maintained strong media relationships that assisted in achieving annual collection goals. Managed press releases, media inquires, special projects, and print collateral/projects. Coordinated company special events and special events to create public awareness and involvement in the Fort Wayne community.

Assistant Management of 50+ Volunteers, Maintained annual list of special events, memberships, donor database, public communications via "social networking" sites and resources related to special events and educational programs. Maintained public speaker bureau presentation materials, media contacts for press releases and electronic updates. Assisted the Executive Director with other efforts as needed.