Alexandra Goman Email & Phone Number

Milan, Lombardy, Italy

Division of ISSA Europe, Middle East and Africa• Represented a company at international events across the world, leading to a 10% increase in new client acquisitions and increasing brand recognition and awareness by 20%.• Acquired, maintained and strengthened relationships with key stakeholders across EMEA, resulting in a 20% increase in client retention and satisfaction levels.• Conducted a comprehensive training needs analysis and built training projects for more than 70 companies worldwide (+1500 professionals), identifying key areas for improvement and evaluating company development needs.• Identified emerging training needs by trends and data, resulting in a new training offer • Led and coordinated a team of trainers to deliver training programs and expanded it by 10% to improve a diverse set of training expertise.• Collaborated with cross-functional teams to implement training programs focused on development and retention strategies for diverse staff, leading to a 20% decrease in turnover rates and 10% of employee satisfaction.

Trento, Trentino-Alto Adige, Italy

• Identified knowledge gaps, developed and conducted customized learning programs for 50+ professionals, resulting in a 40% increase in overall knowledge proficiency levels.• Implemented new training solutions based on identified gaps, resulting in a 10% increase in productivity.• Monitored and analyzed the performance of English language training programs through quarterly assessments, feedback sessions, and performance metrics, resulting in a 15% increase in student proficiency levels.

Trento Area, Italy

• Implemented interactive learning modules that catered to different learning styles.• Prepared and executed learning programs that led to a 25% increase in overall student performance.• Implemented team-building initiatives for group lessons, resulting in a 30% improvement in group cohesion and communication skills among participants.

- Researched and analyzed trending topics in international relations and linguistics to create engaging articles- All the articles available online at the official website of the World Reporter

Basel Area, Switzerland

• Established and secured strategic partnerships with main stakeholders to advance company goals, resulting in a 15% increase in collaborative projects and initiatives.• Coordinated and managed the execution of 4 international programs, resulting in a 20% increase in global market reach and a 10% increase in program participation.• Led cross-functional teams in the resolution of complex operational challenges

Velikiy Novgorod, Russia

• Maintained research guidelines by conducting monthly reviews and updates, ensuring compliance with industry standards and best practices, resulting in a 95% adherence rate among staff members.• Collaborated closely with senior leadership to identify and address evolving needs within the research team, resulting in a 10% increase in overall efficiency and effectiveness of research projects.• Supported PhD research and monitored industry trends and advancements in the related field, identifying key areas for further exploration

Novi Sad, Serbia

• Provided logistics support for an annual international symposium, managing communication with 150+ participants and overseeing the flow of incoming/outgoing documents, resulting in a seamless event execution.• Supported administrative tasks and implemented new operational procedures, improving office productivity by 10%.

Saint Petersburg, Russian Federation

- Translated technical texts (machinery & power plant building), general topics (business, politics etc.)

Master Degree In European And International Studies, International Relations And Affairs

Master thesis: Cyber Warfare and Deterrence: Challenges, Implications, and Future Scenarios Focus Areas: Global security

Master Of Arts - Ma, Philosophy

Activities and Societies: Thesis "Political Rhetoric in the Context of Contemporary International Relations: Strategies of Persuasion.

Campus Europae Mobility Program, Multiculturalism And International Communication, 97.6 (Out 10) || 38 Ects

Activities and Societies: Assistant at the International Office, Faculty of Philosophy Volunteer at ESN Novi SadFocus Areas.

Erasmus Mundus Program, Public Speaking And Communication, 9 (Out Of 10)

Focus Areas: Translation, Psycholinguistics, Public Speaking and Communication

Specialist Degree In Translation And Cross-Cultural Communication, Political Rhetoric, 4.98 (Out Of 5) || Graduated With Honours

Focus Areas: Cross-Cultural Communication, Translation & Linguistics, British & American Studies (Social, Economic and Political aspects)