Client Manager
CurrentSupporting the operational process and delivery of TAPFIN managed service solutions at GSK, Haleon, CSL Behring & Seqirus. • Responsible for supporting the Programme Director and Team to deliver a service driven culture, ensuring SLAs and key objectives are met. • Managing a team of 6 Programme Professionals and the Admin Team Lead who manage the contingent worker workforce, Statement of Work and outsourced requirements. • Ensuring the day to day framework and compliance of the recruitment of the contingent worker process, policies, procedures and best practices are adhered to ensuring customer and supplier satisfaction. • Supporting the Programme Director in ensuring continuous improvement opportunities are identified and supported, fostering innovation to challenge the norm, support on designated projects; resourcing/recruitment audits and implementation of resourcing/recruitment programmes. • Engaging with key stakeholders to map out processes and business demand and proactively design, plan and implement appropriate solutions to meet.