Ashley Lander Email & Phone Number

London, England, United Kingdom

Responsible for the management of www.bmwgroupretailcareers.co.uk since 2019.94% Engagement across 156 BMW, MINI and Motorrad sites.

Uxbridge

Responsible for the payrolling and analysis of some of Manpower’s key clients within the TAPFIN umbrella, including Babcock, AIG, Unilever and Cisco. Duties involved:•Importing and manipulating data from various VMS systems such as Fieldglass, Matrix, Comensura and IQN.• Exporting and analysing data from applications such as SQL and QlikView.• Liaising with account leads to review and improve payroll implementation plans.• Conduct and implement reconciliations on payroll accounts to achieve optimum accuracy.

Uxbridge

Managing the central delivery team with the primary responsibility to maximise Manpower Group primary fill and achieve client fulfilment SLA’s across multiple UK based contracts. I am also responsible for distributing orders and shifts to panel vendors, and the management of the panel vendor team. Within this role I also worked closely with Sector Managers and clients to ensure we exceed delivery SLA’s account budgets and client expectations.In summary, my key performance measures/duties were as follows:• Achievement of all internal and external SLA’s.• Re-engineering processes where required to improve performance in agreement with relevant key operational stakeholders.• Implementing new accounts and contracts mapping process flows and designing and implementing internal processes to support the running of new accounts.• Working with Team Leaders and Recruitment Co-ordinator to analyse data and design recruitment plans to attract skilled candidates within the client’s geographical boarders. • Leading communication with Sector Managers to ensure all departments are integrated and working together through weekly Contract calls and monthly face to face meetings.• Financial and cost monitoring to ensure we were overachieving against budget and delivering efficiencies wherever possible.• Working with the IT department to ensure systems are delivering performance and efficiencies to ensure we achieve maximum fill levels and candidate satisfaction.

Uxbridge

In this role I managed and led the team responsible for panel vendor recruitment fulfilment within our UK based public sector contracts, monitoring recruitment activity required against Manpower and client SLAs. I also managed and implemented sanctions against Manpower Group and Panel Vendors for poor performance, non-compliance and client contact.Duties involved: • Fulfilment of all orders through the wider Manpower Group and panel vendor panel, once primary fill and wider Manpower Group options have been exhausted.• Building positive but appropriate business relationships with panel vendors, based on Manpower UK Ltd requirements.• Working with the Account Teams to forecast, plan and review capacity and strategy requirements.• Line Management and recruitment responsibility for my team of 5.• Responsible for weekly update on wider Manpower Group and Panel Vendor usage, showing fulfilment , time to fill and quality of candidates.• Responsible for sourcing and signing up new Panel Vendor Suppliers as and when required.

• Responsible for developing strong client relationships with all levels of management creating high level relationships with recruiting line managers / business areas Building and developing and maintanence of these to ensure productive and long-term relationships and exceptional standards of service delivery.• Responsible for looking after recruitment for Qualified Social work roles throughout 4 public sector County Council contracts• Pro-active recruitment planning with recruiting line managers• Responsible for candidate management, candidate experience and for promoting the client as an employer of choice• Manage the day to day operational relationship with external suppliers and Panel Vendors where appropriate• Liaise with clients, candidates, out of hours services and our onsite teams • Resolving issues or client/candidate queries in a timely manner• Arranging Interviews• Working with compliance to ensure that all staff meets quality standards for both Manpower and the clients. • Providing excellent customer service to enhance the client and candidate experience

Slough, United Kingdom

In this role I was involved in the recruitment of candidates for the Royal Mail project, which involved a strong emphasis on the achieving of compliance and included the following:• Inspection of candidates works documents.• Interviewing in order to discover candidates suitability for job role.• Full five year reference check.• Booking of candidates into shifts and rotas. • Managing temporary field staff attendance and absenteeism.• Payroll.