Alexandre Massei Email & Phone Number

São Paulo, Brasil

-Develop and implement strategy to meet business objectives and drive growth.-Manage delivery governance, ensuring service quality, integrity, and security, while complying with relevant regulations and policies.-Oversee the delivery of projects, including managing budgets, timelines, and resources to ensure successful delivery.-Collaborate with cross-functional teams to identify business needs and opportunities for business solutions.-Provide leadership and guidance to the team, including hiring, training, and performance management.-Stay current on industry trends, emerging technologies, and best practices.

São Paulo, Brasil

- Creation and Implementation of Transformational programs in SAP environment. - Complex program management: new factories, distribution centers, and integration with services providers.- Interface between business and technology area, translating needs into technical specs.- Manage strategic relationships with solution provider partners, integrators, and IT services.- Convey business and project strategy, business processes and workflow automation, business initiatives, benefits realization, and service delivery as required to different and varied stakeholders.- Provide project leadership to cross-functional teams and effectively utilize project management techniques to organize, plan and execute initiatives.- Provide subject matter expertise and drive adoption and standardization of industry best-in-class processes, metrics, and overall solutions.- Manage the delivery of Business Change activities achieving agreed outcomes, and delivery dates, within budget, whilst developing and maintaining key stakeholder relationships.

São Paulo Area, Brazil

Teacher in Project Management (Waterfall & Agile) for PMI certification, BPMN, and Business Analysis Management (IT Partner) for schools like FIAP, FIA, IBTA, and companies like Training professional education.

São Paulo, Brasil

- Program Management for SAP and Legacy Systems Integration, using project best practices (Waterfall, Agile, and hybrid methods).- Offshore services management, Contract/SLA responsibility.- Interface between Business and IT area, translating company´s needs in technical requirements.

São Paulo, Brasil

- Creation and Implementation of Digital Business Transformation strategies, being the interface element between the business and technology areas, translating needs into projects.- Management of business transformation project teams (PMO), with emphasis on Digital (Digital Solutions, Channels, CX, CRM, and Customer Service) and operational models, from strategy definition, roadmap development, processes, and tools implementation using innovative technologies.- Manage strategic relationships with solution provider partners, integrators, and IT services.

São Paulo, Sp

- Responsible for the customer success area, managing sales and support teams helping customers to adopt innovative technologies, and solving their business IT needs.- New business development in planning, strategy, and consulting for digital marketing with clients looking to drive results in their journey to digital transformation. Consulting for Artificial Intelligence, Machine Learning, and their applications.- Creation and implementation of the Inbound / Outbound Sales area for identification and qualification of leads and evolution of the sales funnel.

São Paulo Area, Brazil

• Cooperative work with internal areas of the company and ecosystem partners, guaranteeing usability and helping clients in implementing solutions (Client Success).• In Cloud, Artificial Intelligence, IoT and Analytics, prospecting new clients by understanding business needs, accelerating sales growth and maximizing business value (Hunting).• Consulting on innovative solutions and processes using Cloud replicable solutions for Machine Learning, Analytics, Internet of Things (Farming).• Work with Sales, MKT and Products for the creation of new offerings in Software/ Services. • Opportunities qualification and engagement of internal teams and partners, recommending sales actions and managing CRM data. • Generation of US $ 4.5 million in new contracts in one year (105% achievement).

São Paulo E Região, Brasil

• Identification, qualification and development of business opportunities in selected accounts (multi-industry environment), transitioning prospects in real business.• Identification of key decision makers and creation of relationship with key stakeholders developing strategies to drive revenue.• Creation of trustworthy relationships both internally with colleagues and externally with new prospects and partners.• Formulate, coordinate and implement account strategy and articulate the positive financial impact to client organization• Market proactive analysis, segmentation and relationship development.• Development of repeatable solutions using technologies like A.I., Analytics, IoT, Big Data and Cloud, articulating a strong value proposition at the executive level.• Engagement of internal teams and partners for completion of business and delivery.

São Paulo Area, Brazil

Services Director• Management of Services, Consulting and Support for software projects, being manager of 37 resources (Project Managers and Solution Architects) and a portfolio of US22M / year.• Prospecting for new sales opportunities, supporting technical and commercial proposals, hiring resources for delivery.• Program Control (PMO), being responsible for KPIs such as Pipeline generation, Utilization, Workbench, Average Bandwidth, Customer Satisfaction, Revenue, Logins, Gross Profit and others for Project Management (EVA, SPI, CPI).Outsourcing Executive:• Creation of a new area for managing application migration / Transition and transformation• Co-management with the US and Canada to migrate commercial applications to Brazil, China, and India, doing due diligence and recovery plan.• Migration of more than 1500 resources to Brazil, with revenue of US$ 40 million per year.• Management of 250 resources in the migration program (Partners, Vendors, Employees).• In AMS, migration from the workshop model to the Managed Services model.

São Paulo

Acting as an Business Advisor in IT segment.

São Paulo Area, Brazil

- Management of Information Technology area, with direct reporting to the CIO and CFO.- Responsibility for the AMS (Development, Sustain and Support) application base and ERP.- Representation in supplier associations discussing new IT standards for the industry.- Work with business areas translating their needs into technical specifications.- Identification of demands in the areas of business with an influence on priorities.- Management of complex programs/projects related to the spin-off/merger of companies in Latin America. Implantation of systems in industrial condominium, integrating IT solutions.- Representation of the IT area next to the board to translate the corporate strategy into a technology strategy (IT Governance).- Responsible for all Technological Park of the company, proposing improvements implementations of new technologies, with a managed budget of U $ 4M / year (Infrastructure and Development).- Direct manager of 52 resources including project managers, architects, and developers.- Systems Auditing (Disaster Recovery Plan, Security, and environment management).

São Paulo E Região, Brasil

Programmer, Systems Analyst and Project Manager

Mba, Business Administration

Activities and Societies: MBA in Business Management

University Extension, Information Technology

Activities and Societies: IT Governance